Municipal Training and Technical Assistance Project Manager

Mass General Brigham•Somerville, MA

3d•$79,560 - $115,721•Hybrid

About The Position

RIZE Massachusetts (RIZE) is an independent non-profit foundation working to end the opioid epidemic in Massachusetts and reduce its devastating impact on people, communities, and the economy. Launched in 2017, RIZE is the result of visionary, influential providers, payers, unions, and advocates coming together to address the alarming increase in OUD and overdose in Massachusetts. These founding partners convened with their public counterparts to develop and fund an operational platform on which a small, expert team has generated close to $25 million for prevention and treatment services, research, and convenings. RIZE continues to make great strides as the only foundation dedicated solely to funding solutions to end the opioid crisis across the state. In its work to fuel evidenced-based, scalable, and coordinated initiatives, RIZE embraces innovation, connectivity, collaboration, and inclusivity – ensuring that those with lived experience are members of this partnership. RIZE employees are hosted by Mass General Brigham, a founding member of RIZE. About Mosaic Mosaic Opioid Recovery Partnership (Mosaic), funded by the MA Department of Public Health, Bureau of Substance Addiction Services and powered by RIZE Massachusetts Foundation (RIZE), is a partnership like no other. It is a unique, public-private collaboration designed to support initiatives that are addressing the opioid overdose crisis in communities that have been historically underserved and have experienced a high rate of opioid-related overdose deaths. The funding for Mosaic comes from the Massachusetts Opioid Recovery and Remediation Fund (ORRF), which resulted from the historic legal effort to demand justice from several private companies for the harms caused by the opioid epidemic. This is one of the first public-private partnerships of this magnitude using settlement funds for community-led initiatives. In partnership with BSAS and municipalities receiving opioid abatement funds, RIZE manages the Municipal Training and Technical Assistance (Muni TTA) Program. This program aligns with Mosaic’s mission to ensure that opioid abatement funds are invested and remain in the communities most deeply impacted by the crisis while also fueling transformative change through grassroots, community-led efforts. Position Summary The Muni TTA project manager provides project management, data, and operational support, ensuring the Muni TTA Program runs smoothly, is well documented, and is grounded in data. This role translates program strategy into concrete workplans, tracking systems, and reporting products, and provides day-to-day task direction to the program coordinator on project deliverables. RIZE seeks someone for this position who is passionate about ending the overdose crisis and unafraid of new ideas. Success will require a positive, can-do, learning mindset and a collaborative, team-oriented approach. We are looking for candidates who understand how complex and interconnected issues, such as funding, data systems, and municipal government structures, intersect with addressing the overdose crisis. The project manager supports the implementation of the Muni TTA workplan and Salesforce data infrastructure, coordinates monthly and quarterly reporting, provides project management support to four regional community advisory boards (CABs), and manages the logistics and content pipeline for the program's webinar series and newsletter. This position reports to the chief program officer (CPO) and works closely with the senior program officer (SPO). The Municipal TTA project manager is a full-time, hybrid role. RIZE is in downtown Boston; travel, primarily in-state, will be required for meetings and events as needed. This role may require evening and occasional weekend work.

Requirements

Bachelor's degree in public health, public administration, business, or a related field and a minimum of five years of relevant experience; or a master's degree and a minimum of two years of experience.
Demonstrated project management experience, ideally within a public health, government, or nonprofit setting.
Strong data and systems management skills; experience with Salesforce, or a comparable CRM/database strongly preferred.
Experience managing workplans, timelines, and reporting cycles.
Experience with supervision preferred.
Excellent written communication skills, including experience drafting reports and briefing materials for review by senior staff.
Proficiency with Salesforce, Asana, Microsoft Office 365, and virtual conferencing platforms; familiarity with Canva, WordPress, and Constant Contact a plus.
Knowledge of the Massachusetts opioid settlement funding landscape and municipal government structures preferred.
Strong organizational skills and sound judgment in a fast-paced, small-team, collegial environment.
Comfortable managing competing priorities and shifting timelines with minimal oversight.
Demonstrated track record of sustained high-quality, independent work in fast-paced environments.
Effective relationship-builder able to coordinate across internal teams and external stakeholders.
Ability to exercise discretion in handling confidential or sensitive information.
Motivated by a keen sense of mission and values with a willingness to embrace and actively support RIZE's agenda.

Nice To Haves

Experience with Salesforce, or a comparable CRM/database strongly preferred.
Experience with supervision preferred.
Proficiency with Salesforce, Asana, Microsoft Office 365, and virtual conferencing platforms; familiarity with Canva, WordPress, and Constant Contact a plus.
Knowledge of the Massachusetts opioid settlement funding landscape and municipal government structures preferred.

Responsibilities

Oversee the Muni TTA workplan and Asana project management structure across six program goals: Proactive Outreach; Communications and Engagement; Quality Assurance and Team Development; Evaluation and Reporting; Intermunicipal Collaboration and Partnerships; and Community Advisory Boards. Monitor and keep progress, and identify risks or adjustments needed to keep deliverables on track
Set and monitor Salesforce data quality standards, oversee the Mosaic Muni TTA dashboard in coordination with the program coordinator, and produce reports; identify data quality issues and recommend adjustments to tracked metrics as the program evolves.
Monitor case documentation and tracking; compile monthly quality-review summaries for senior management review.
Support municipal capacity assessments by synthesizing results, identifying gaps, and helping the SPO draft action plans that reflect program priorities and municipal needs.
Compile regular qualitative reports, drafting the consolidated narrative of outcomes, barriers, and strategic adjustments for the SPO to finalize.
Develop regular progress updates, data summaries, and briefing materials for senior leadership, translating program activity and outcomes into clear talking points for internal review and external stakeholder discussions.
Coordinate senior leadership meeting preparation by identifying needed inputs, shaping agendas around key decisions, and ensuring materials are ready for review and follow-up. Coordinate post meeting follow-up.
Participate in cross-sector coordination meetings as needed to support data, reporting, or project management needs.
Provide project management for CAB implementation tracking progress and outcome metrics.
Direct administrative support for CABs, including materials preparation and outreach coordination.
Coordinate logistics, timelines, materials, follow-up, and slide preparation for regional and statewide presentations, meetings, and events.
Project-manage Mosaic TTA webinars: in coordination with the program coordinator maintain the topic and speaker pipeline, coordinate scheduling and logistics, and track post-session evaluations.
Project-manage Muni TTA bulletin and newsletter production, coordinating content collection, drafting, and oversee program coordinator with distribution timelines, and tracking engagement analytics.
Direct the program coordinator's development of training materials and slide decks; review for quality and program alignment before routing to senior leadership for approval.