Municipal Court Clerk

Kennesaw -ga.gov • Kennesaw, GA

3d • Onsite

About The Position

The purpose of this classification is to provide clerical support to the Municipal Court. This role involves performing customer service functions, handling payments, data entry, maintaining records, and general clerical tasks. The clerk also acts as a liaison between the clerk's office and the courtroom during court hours.

Requirements

• High School diploma or GED
• Some experience in clerical or customer service
• Ability to review, classify, categorize, prioritize, and/or analyze data.
• Ability to make discretions in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
• Ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
• Ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
• Ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
• Ability to carry out instructions furnished in written, oral, or diagrammatic form.
• Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.
• Ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.
• Minimum of 2 years experience

Responsibilities

• Perform customer service functions by telephone, by mail, and in person; provide information/assistance regarding court/department activities, services, procedures, documentation, fees, case status/disposition, or other issues; distribute forms and documentation; respond to routine questions or complaints; research problems/complaints and initiate problem resolution.
• Receive moneys in payment of citations, fees, fines, or other fees/services; calculate appropriate fees; record transactions and issues receipts; enter payments and disposition into computer; maintain and balance cash drawer; prepare bank deposits and forwards as appropriate.
• Enter citations, tickets and other information into department databases; update database information; create new spreadsheets/files; purge old data as appropriate; make copies and distribute to appropriate parties; maintain copies in department manual files.
• Maintain departmental file system: compile documentation; prepare and sets up files, sort/organize documents, and file documents in designated order; retrieve/replace files; shred/destroy confidential or obsolete documents; conduct records maintenance activities in compliance with guidelines governing record retention.
• Perform general/clerical tasks, which may include making copies, send/receive faxes, distribute documentation, sort/distribute incoming mail, open/process mail, or process outgoing mail.
• Communicate with supervisor, City employees, the public, law enforcement, attorneys, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction.
• Prepare, type, proofread, and/or complete various forms, payment and receipt reports, charts, graphs, spreadsheets, or other documents.
• Receive various forms, reports, correspondence, logs, citations, driver’s histories, bond information, incident reports, payment reports, policies, procedures, manuals, handbooks, directories, reference materials, or other documentation; review, complete, proofread, process, forward, or retain as appropriate.
• Operate a personal computer, general office equipment, or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, or other system software.
• Perform basic maintenance of computer system and general office equipment, such as backing up data or replacing paper, ink, or toner; coordinate service/repair activities as needed.
• Monitor inventory of department equipment and supplies; ensure availability of adequate materials to conduct work activities; initiate orders for new/replacement materials.
• Maintain front of house operations and act as a liaison between the clerk’s office and the courtroom during court hours.
• Perform other related duties as assigned.

Benefits

• Comprehensive medical, dental, and vision insurance with HSA and FSA options (includes employer contribution to HSA plans)
• Life and AD&D insurance for employee and dependent(s)
• Employer paid short and long-term disability insurance for employee
• Accrued vacation and sick leave (with option to sell back)
• Tuition reimbursement program (employer pays 70%)
• 12 paid holidays
• 2 paid personal days
• Longevity pay bonuses (after every 5 years)
• 1% employer contribution on first 2% of employee contribution toward a 457 deferred compensation plan
• 4% employee contribution toward a defined benefit pension plan (vested after 10 years)
• Wellness benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED