Municipal Client Manager

Rettew•Mechanicsburg, PA

3d•Hybrid

About The Position

RETTEW is seeking an experienced Municipal Client Manager with a strong background in private-sector engineering consulting to serve as a trusted advisor to municipal clients while leading infrastructure and community-development projects. This role is designed for someone who has successfully managed municipal clients within a consulting environment; balancing technical project delivery, client service, financial performance, and relationship growth. You'll have the opportunity to combine engineering judgment, project leadership, and client relationships in a role where your recommendations directly influence the communities we serve.

Requirements

Bachelor's degree in Civil Engineering, Environmental Engineering, or a related technical discipline, or equivalent substantial experience managing municipal engineering clients within an AEC consulting environment.
Active Professional Engineer (PE) license in Pennsylvania, or active PE licensure in another state with the ability to obtain Pennsylvania licensure through comity.
Significant experience within an AEC consulting environment managing municipal engineering projects and client relationships.
Demonstrated experience serving municipalities or municipal authorities as a consulting engineer, project manager, or primary client contact.
Significant professional experience within the AEC consulting industry, including demonstrated municipal engineering, project-management, and client-management responsibility.
Experience serving municipalities, municipal authorities, or other public-sector clients.
Experience managing engineering projects with responsibility for scope, schedule, budget, and client communication.
Experience reviewing engineering plans, subdivision or land development submissions, or municipal infrastructure projects.
Working knowledge of municipal ordinances, permitting processes, land development practices, and infrastructure planning.
Experience communicating technical recommendations to municipal officials, clients, or other public-sector stakeholders.
Strong written communication skills with experience preparing technical reports, review letters, recommendations, or similar engineering documentation.
Ability and willingness to attend evening municipal meetings, planning commissions, public hearings, and other client meetings as required.
Demonstrated experience working in an engineering consulting environment, managing work performed for municipal or public-sector clients.
Demonstrated responsibility for ongoing client relationships, including understanding client needs, coordinating project delivery, managing expectations, and identifying additional opportunities to support the client.
Demonstrated experience developing, maintaining, and expanding long-term municipal client relationships in a consulting environment.
Valid driver's license and ability to travel to client, meeting, and project locations as needed.

Responsibilities

Serve as a primary engineering representative and trusted advisor for assigned municipal clients.
Build and maintain strong relationships with municipal officials, staff, authorities, and community stakeholders.
Manage municipal engineering and infrastructure projects from planning through completion, with responsibility for scope, schedule, budget, quality, and client expectations.
Review subdivision, land development, infrastructure, stormwater, and other engineering submissions prepared by developers and outside consultants for compliance with municipal ordinances, standards, and applicable requirements.
Prepare technical review letters, reports, recommendations, and engineering documentation for municipal clients.
Advise municipal officials and staff on proposed improvements, development activities, infrastructure needs, and engineering considerations.
Attend and present at municipal meetings, planning commissions, zoning hearings, public meetings, and other forums as required.
Explain complex engineering issues and recommendations clearly to municipal officials, developers, consultants, and members of the public.
Coordinate with developers, contractors, regulatory agencies, outside consultants, and RETTEW's multidisciplinary project teams.
Support infrastructure and capital planning, including transportation, stormwater, utilities, and other community improvement initiatives.
Identify project risks, regulatory considerations, and potential challenges and help clients develop practical solutions.
Identify opportunities to expand RETTEW's support of existing municipal clients by connecting them with additional technical resources and services when appropriate.
Experience serving as the primary engineering representative or engineer for a municipality or municipal authority.
Experience presenting at municipal meetings, planning commissions, zoning hearings, or public forums.
Experience reviewing subdivision and land development submissions on behalf of a municipality.
Knowledge of Pennsylvania municipal processes, ordinances, and regulatory frameworks.
Experience supporting municipal capital improvement or long-range infrastructure planning.