About The Position

Crossroads Treatment Centers is seeking a Multisite Program Supervisor to oversee daily program operations across multiple locations in Pennsylvania. This role is crucial in ensuring adherence to OBOT Operational Standards and regulatory procedures. The supervisor will be responsible for managing staff, conducting performance reviews, maintaining program documentation, coordinating with internal and external stakeholders, and performing internal audits to analyze program performance. The position requires a high school diploma or GED, experience managing at least three locations, and preference will be given to candidates with experience in Office Based Opioid Treatment (OBOT) programs, supervisory experience, and experience working with individuals with substance abuse or mental health issues. The role involves travel to various center locations and requires weekend availability. Crossroads Treatment Centers is dedicated to providing accessible, high-quality, evidence-based medication-assisted treatment (MAT) to combat the opioid epidemic and help individuals achieve long-term recovery.

Requirements

  • High school diploma or GED required.
  • Experience managing at least 3 locations.
  • Must meet state-defined minimum licensure, education, and experience requirements.
  • Must be willing to travel to all center locations: Butler, Beaver, Grove City, New Castle, and Natrona Heights, PA.

Nice To Haves

  • Experience working in an Office Based Opioid Treatment program.
  • Supervisory experience.
  • Experience working with individuals with substance abuse or mental health.

Responsibilities

  • Oversee daily program operations and offer assistance where needed, dependent on licensure and ability.
  • Oversee the appropriate application and adherence to OBOT Operational Standards, as well as regulatory procedures issued by applicable regulatory authorities.
  • Perform all necessary responsibilities as directed by immediate supervisor and/or the governance authority.
  • Screen and interview new associates for hire as needed and submit requests for approval, as necessary.
  • Orient all new associates to the program or designate appropriate supervisor to provide orientation— this includes completion of new hire policies, review of associate handbook, and orientation to responsibilities, at minimum.
  • Conduct employee performance reviews, monitor personnel time, and respond to requests for PTO.
  • Maintain program documentation in accordance with DEA regulations, including patient prescriptive records, physician DEA registration, physician current caseload and approved patient capacity.
  • Coordinate with internal and external persons and agencies to inform, improve, or supplement service provision.
  • Coordinate with Operations Support Team to address needs within the center.
  • Apply procedures and policies outlined in program and regulatory standards to day-to-day program operations.
  • Review, interpret, and reflect on changes to policies or procedures and present information to leadership.
  • Manage program staff and interact positively with patients, visitors, and members of the Community.
  • Conduct internal audit processes to analyze program performance in various areas.
  • Function in an administrative capacity to assure necessary information is provided to patients and staff.

Benefits

  • Sign-on bonus ($3,000)
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • PTO
  • Variety of 401K options including a match program with no vesture period
  • Annual Continuing Education Allowance (in related field)
  • Life Insurance
  • Short/Long Term Disability
  • Paid maternity/paternity leave
  • Mental Health day
  • Calm subscription for all employees
  • Mileage reimbursement
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