Multisite Maintenance Technician - The Flats at Dupont Circle and 2400 M

Equity Residential•Washington, DC

5d•$26 - $32•Onsite

About The Position

Under the general direction of the General Service Director or Service Manager the Multisite Maintenance Technician supports maintenance efforts of two or more Equity Residential apartment communities and is accountable for delivering on our resident commitments of exceptional move-in, total satisfaction, express service and personal attention. The Multisite Maintenance Technician responds to resident service requests, completes make-ready work, and common area maintenance and is instrumental in helping Equity Residential deliver on its brand promise by delivering superior customer service and exemplifying professionalism at all times.

Requirements

Hands-on general service maintenance experience required.
Ability to troubleshoot and repair plumbing, electrical, appliances, HVAC equipment (if applicable), and perform interior repairs and painting preferred.
High School diploma or equivalent
A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
Computer literacy, and must be able to effectively communicate both orally and in writing in English for all work-related purposes
Must be able to work any assigned shift, including weekends. Shifts may change according to business needs.
Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities.
Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems and operations software. A telephone number where you can be reached after-hours must be provided to your manager.
Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling, shoveling, crouching, lifting and handling of materials. Frequent lifting, grasping and carrying materials and equipment up to 50 lbs.

Nice To Haves

Trade school certification/diploma
EPA Section 608 Type I, Type II or Universal certification preferred
Residential or commercial property management, hospitality, or retail experience preferred

Responsibilities

Prepares all market-ready apartments.
Responds to resident service requests and concerns in a timely manner.
Performs various maintenance functions.
Maintains grounds and common areas and keeps them free of trash, debris and if applicable, snow.
Performs on-call emergency service as required.
Performs special maintenance projects as assigned.
Reports any maintenance concerns for repairs to the Service Manager.
Performs scheduled maintenance program.
Is knowledgeable of federal and state apartment housing laws, as well as internal policies, initiatives and systems regarding maintenance.
Attends and participates in training programs as required.
Represents the Company in a professional manner at all times.
Performs other duties as assigned.