MULTIMEDIA SPECIALIST

NHA•San Diego, CA

About The Position

Under the direction of the Community Affairs Manager, the Multimedia Specialist will be responsible for creating digital content for the Neighborhood House Association’s (NHA) website and social media accounts and maintaining the agency’s social media presence by monitoring, updating, and responding to day-to-day social media messages and comments. The Multimedia Specialist will be required to travel to attend various agency events for photography and videography purposes. The Multimedia Specialist will also support the development of digital campaigns and initiatives. EXAMPLES OF ESSENTIAL DUTIES: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position. Work with internal customers to identify and develop materials for internal and external communication, including product collateral, web content, promotions, signage and displays, advertising, photography, videos, and e-mail communications; Ensure that the agency’s branding and messaging is consistent in all materials published for external and internal communications; Monitor, maintain, and update NHA’s social media platforms for the purpose of growing the agency’s social media presence/following on social platforms, including LinkedIn, Twitter, Facebook, Instagram, etc.; Develop monthly and weekly editorial calendars to streamline the publishing of social media and website content; Assist with online campaigns and marketing efforts across multiple channels to drive awareness and increase followers; Execute social media contests, sweepstakes, promotions, and partnerships; Provide content for marketing initiatives to include social media postings, event materials, website updates, newsletters, and e-blasts; Assist with editing and ensuring that all marketing and branding materials are error-free; Stay abreast of new online marketing trends and proactively recommend new programs, campaigns, or platforms to enhance and grow NHA’s digital/social media presence;Produce and complete photography, videography, and graphic design projects for internal and external use; Provide photography, videography, and graphic design support for agency events and initiatives; Edit images in a highly proficient and efficient manner, while maintaining image accuracy with uniformity; Maintain file organization and structure of photo database; Assist with digital, social execution, tactical planning, and measurement; Audit social media accounts and benchmark the agency’s social media presence;Other duties as assigned.

Requirements

Knowledge of: Social media platforms and social media management tools
Creative software (Adobe Premiere, Photoshop, InDesign, etc.)
WordPress and/or other web design software/applications
Ability to: Express ideas in a clear, compelling manner, build relationships, and effectively interface with colleagues, partners, and customers at all levels
Work autonomously with minimal supervision
Be detail-oriented with excellent communication and customer service skills
Type and perform basic computer functions
Perform repetitive tasks
Work under pressure, manage competing priorities, and meet multiple deadlines
Learn quickly in a fast-paced environment
Demonstrate proven performance on Facebook, Twitter, Instagram, LinkedIn, and WordPress.
Language Skills: The incumbent must have the ability to effectively present information and respond to questions, primarily in English, from groups of managers, clients, customers, and the general public; and must have demonstrated skills in written and oral communication. Excellent writing, editing, and proofreading skills are required.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability:Ability to define problems, collect data, establish facts, and draw valid conclusions; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. The incumbent must be flexible, collaborative, and proactive.
Experience and TrainingTypical ways to obtain the knowledge, skills, and abilities outlined above are: Graduation from an accredited college with, or current college coursework in Marketing, Journalism, Communications, or a related field, with a minimum of one (1) year of experience in videography, photography, video and photo editing, and managing multiple social media platforms, is required.

Responsibilities

Work with internal customers to identify and develop materials for internal and external communication, including product collateral, web content, promotions, signage and displays, advertising, photography, videos, and e-mail communications
Ensure that the agency’s branding and messaging is consistent in all materials published for external and internal communications
Monitor, maintain, and update NHA’s social media platforms for the purpose of growing the agency’s social media presence/following on social platforms, including LinkedIn, Twitter, Facebook, Instagram, etc.
Develop monthly and weekly editorial calendars to streamline the publishing of social media and website content
Assist with online campaigns and marketing efforts across multiple channels to drive awareness and increase followers
Execute social media contests, sweepstakes, promotions, and partnerships
Provide content for marketing initiatives to include social media postings, event materials, website updates, newsletters, and e-blasts
Assist with editing and ensuring that all marketing and branding materials are error-free
Stay abreast of new online marketing trends and proactively recommend new programs, campaigns, or platforms to enhance and grow NHA’s digital/social media presence
Produce and complete photography, videography, and graphic design projects for internal and external use
Provide photography, videography, and graphic design support for agency events and initiatives
Edit images in a highly proficient and efficient manner, while maintaining image accuracy with uniformity
Maintain file organization and structure of photo database
Assist with digital, social execution, tactical planning, and measurement
Audit social media accounts and benchmark the agency’s social media presence
Other duties as assigned.