Multimedia Graphic Designer

MJH Life Sciences®•Dallas, TX

1d•Hybrid

About The Position

Mesmerize, a segment of MJH Life Sciences and the leader in patient education digital advertising, is seeking a Multimedia Graphic Designer to support its digital screen network across healthcare waiting rooms and exam rooms. This is a design role first — static layouts, video editing, and content versioned to exact device specifications — combined with end-to-end ownership of the custom content request pipeline and direct client-facing communication with location teams. The team uses AI tools throughout its daily workflow, and this role is expected to incorporate them as a standard part of how the work gets done.

Requirements

3 or more years in graphic design, multimedia, or digital content production delivering finished assets to fixed technical specifications
An active AI user in production work — you already use tools such as Adobe Firefly, ChatGPT, Claude, or similar in your daily workflow, have opinions on where they help, and treat new tools as something to work out, not wait for
Strong design fundamentals across typography, layout, hierarchy, color, and brand system discipline, with fluency across mediums — you know whether a request calls for a static layout or a video edit and can deliver both
Proficiency in Adobe Creative Suite including Photoshop, Illustrator, Premiere Pro, and After Effects; Canva; and working comfort with precise pixel dimensions, aspect ratios, and export specs
Comfortable as the client-facing point person — you can turn a vague request into something better than what was asked, and you raise questions early when a specification is unclear
Notices the detail that would have shipped wrong and does not let it through
Bachelor's degree in graphic design, visual communications, digital media, or a related field — or equivalent professional experience with a demonstrable portfolio required

Nice To Haves

Familiarity with digital signage or content management systems including scheduling, playlists, and content targeting preferred
Some technical comfort with Figma, basic HTML and CSS, GitHub, or version control workflows — or a demonstrated willingness to learn them quickly
Experience in healthcare, pharmaceutical, or another regulated industry preferred

Responsibilities

Design, build, and adapt content for waiting room and exam room screens, working to exact device specifications, safe areas, and export requirements for every format
Use AI tools daily for intake summarization, client correspondence drafting, asset preparation, and repetitive production steps — verifying all output before it ships and turning recurring tasks into documented workflows
Edit, resize, and version video for the network with correct export settings and audio levels, delivering editable project files alongside final renders
Publish and schedule content through TelemetryTV — managing playlists, tagging, and targeting so the right content reaches the right locations
Verify all work against the actual device format before it ships
Own the custom content request pipeline end to end — reviewing incoming requests, confirming scope, producing content, and tracking each request from submission through delivery
Serve as the primary point of contact for client locations, handling email and phone communication, requirement clarification, status updates, and issue resolution
Adapt client and source material into patient-appropriate content — plain language, no web artifacts, no clinical renaming of patient-facing terms
Work alongside developers in GitHub on code-based screen content, using AI coding assistants such as Claude to make and preview changes and move them through the team's review process
Maintain accurate request status in the team's project management tool, following filing, naming, and tagging conventions exactly
Support network-wide content programming beyond the individual request queue, and coordinate with design, production, and account teams on brand, technical, and timeline requirements