Multifamily Maintenance Supervisor

Pratum Companies•Reston, VA

1d•Onsite

About The Position

We're seeking a positive individual who is always ready to learn, grow, and take on new challenges. This role involves managing all maintenance-related repairs and upkeep of the property, overseeing the make-ready process for apartments, and initiating/performing maintenance projects to improve curb appeal and optimize building systems. The supervisor will also monitor contractor performance, develop scopes of work, manage expenses, and build vendor relationships. A key part of the role is the direct supervision and support of the maintenance team, including identifying training needs and ensuring accountability. The Preventative Maintenance program will be directed, and adherence to all local, state, and federal housing requirements is expected. The goal is to create and motivate a team focused on customer service and curb appeal, while also managing payroll and overtime effectively. Other duties as assigned.

Requirements

Candidates must be detail oriented and hard working.
Extensive knowledge of residential building systems a must, including but not limited to, air handlers, condensing units, roof fans.
HVAC and/or CFC certifications required (or other applicable designations)
Lead paint certifications (as necessary)
Asbestos certifications (as necessary)
Proficient using maintenance related programs, Microsoft Word, Excel, email and web searches.
Excellent communication skills, including writing, proof reading skills, and speaking.
Ability to manage multiple projects and work assignments from a variety of staff and volunteers.
Excellent interpersonal skills in person and by phone and email, with high professionalism.
Successful candidates will exhibit a demonstrable passion for high quality results and a can-do attitude.
Ability to accomplish innovative projects with little supervision.
Fantastic customer service ethic and high expectations for quality.
Must be able to work a flexible schedule, including evenings and weekends and on an emergency basis.
The position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.
A minimum of five (5) years’ experience in residential property management or a related field is required.
The position requires the ability to work any of the seven days of the week, 52 weeks of the year.
Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested.
The position requires the ability to serve on-call, as scheduled or as necessary.
Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state.
You must also be able to attend certain resident events that are held after hours.
A minimum of three (3) years' experience in residential property management as a Maintenance Supervisor or 5 years as a Maintenance Technician a related field is required.
Minimum of basic knowledge of computers
Ability to use Outlook and OneSite
Intermediate knowledge of MS Word and Excel
Minimum of basic Internet knowledge
Must be capable of physically accessing all exterior and interior parts of the property and amenities.
Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.

Nice To Haves

Professional building system licenses are preferred and may be required based on the building type of the assigned property.
CAMTI and CAMTII are preferred

Responsibilities

Manage all maintenance-related repairs and upkeep of the property.
Manage the make ready process to ensure apartments are prepared for move-in in a timely fashion.
Initiate, perform & oversee maintenance projects that improve curb appeal, maintain and optimize building systems, and monitor contractor performance.
Develop scopes of work for small improvements/services and seek out qualified contractors to bid the work.
Manage expenses properly in accordance with owner goals and actively seek to minimize expenses regularly, through the proposal process and pricing negotiation, as well as the budgeting process.
Develop and maintain relationships with vendors, negotiate pricing, collaborate on approved vendor list.
Direct supervision and support for the maintenance team on a daily basis, including identifying training and development opportunities and holding the team accountable for the condition of their buildings and work areas.
Direct the Preventative Maintenance program, ensure timely completion and thorough documentation.
Adhere to all local, state and federal housing requirements as it relates to leasing and management of the property.
Create and motivate a team that focuses on customer service and curb appeal on a daily basis.
Manage and control payroll and overtime.
Perform other assignments and duties as required.
Support all other positions.