Fort Point Beer Co. - Multi Unit Taproom General Manager

Fort Point HenHouse•San Francisco, CA

11d•Onsite

About The Position

Fort Point Beer Co. is seeking a multi-unit Taproom General Manager to join our team. In this role you will lead day-to-day operations of multiple taproom locations. Ideal candidates will bring passion and experience in the beer, food and beverage industries, as well as extensive team management experience. You will work with the retail director, senior culinary manager, bartenders, vendors, and various internal teams, to help create a healthy working environment, a consistently high level of guest experience, and a profitable business. You must have a passion for craft beer, food, hospitality, and service, as well as exceptional communication and organizational skills and the ability to prioritize projects and tasks effectively. You will work on site across multiple locations throughout San Francisco including our taprooms on Valencia St., in the Ferry Building, the Presidio, as well as coordinating special events across locations and off-site as needed. The work schedule will be five days per week, including weekends and most holidays. Scheduling flexibility is a requirement for this position.

Requirements

1+ year multi-unit management experience
3+ years experience as G.M. or equivalent of taprooms, bars, restaurants, etc.
5+ years in the beer, bar, or restaurant industry
Deep connection and understanding of the local San Francisco market
Depth of knowledge within the general craft beer industry as well as local craft beer scene
Depth of knowledge within the local restaurant and bar scene
Passion for local craft beer
Ability to lead and motivate a team
Ability to develop and maintain SOPs
Strong interpersonal and communication skills
Commitment to excellence and high standards
Versatility, flexibility, dependability and a willingness to work within constantly changing priorities
Strong organizational, problem-solving, and analytical skills
Honesty and integrity – display the highest standards of ethical conduct personally and professionally
Proven effective time management, productivity and prioritization skills
Exceptionally well organized and detail oriented
Committed to excellence, goal oriented and driven/accountable to meet objectives/goals – wants to make a difference and contribute positively to company success
Demonstrates a sense of urgency and is ready to work with a “can do” attitude and willingness to do whatever is necessary to get the job done
Demonstrates an entrepreneurial spirit
Accountability – accepts responsibility for behavior; and starting, controlling and completing tasks

Responsibilities

Coordinate with the retail director and senior culinary manager to implement change, systemize across locations, continually drive standards higher
Manage broad areas of responsibility including staffing, beverage ordering/receiving, daily/weekly accounting, repairs & maintenance, general supplies ordering, vendor management, taproom activation programming, staff education, various administrative duties, event planning, management and execution, etc.
Direct management of taproom team personnel: Including hiring, training, developing, discipline and termination
Scheduling staff across multiple locations including breaks and rest periods
Setting employee performance expectations
Demonstrate the highest level of integrity in how you interact with your coworkers, your direct reports, and the quality of our taprooms
Enforcing employee performance expectations
Identify and commend exemplary behavior in all members of the department, encouraging them to do the same
Where necessary, identify inappropriate behavior in department member and present corrective action
Develop and ensure operations are in compliance with SOPs
Maintain Safe Working Conditions
Perform other related duties as assigned
Maintain and promote a positive work environment with a focus on customer service
Cultivate and maintain positive relationships with co workers
Work to continuously improve quality at Fort Point HenHouse