Multi-Unit Sales Manager

Club Pilates•Manhattan Beach, CA

3d•$71,000 - $80,000

About The Position

We are a high-performing Club Pilates operator focused on delivering a premium client experience while driving strong membership growth across a small portfolio of studios. Our success is built on disciplined sales execution, consistent follow-up, and a team that is accountable to results. Position Overview We are seeking a Multi-Unit Sales Manager to directly oversee and drive sales performance across 2–3 studio locations. This role is responsible for owning revenue results at the studio level, coaching sales teams, and ensuring consistent execution of proven systems that convert leads into long-term members. This is a highly hands-on role—you will be actively involved in day-to-day sales activities, working inside the studios, closing memberships, and holding teams accountable to performance metrics. The ideal candidate thrives in a fast-paced, metrics-driven environment and knows how to lead from the front—setting the standard for sales performance while developing strong, accountable teams.

Requirements

3+ years of multi-unit sales management experience (fitness, hospitality, or retail preferred)
Proven track record of meeting or exceeding sales targets
Strong leadership and team development skills
Experience managing KPIs and using CRM systems
Highly organized, results-oriented, and accountable
Comfortable working evenings/weekends as needed

Nice To Haves

A closer and a coach — someone who can both sell and teach others to sell
Data-driven decision maker with strong business acumen
High energy, competitive, and motivated by growth
Passion for fitness, wellness, and client experience

Responsibilities

Own and drive revenue and membership growth across 2–3 studios
Lead, coach, and hold front desk teams accountable to daily sales activity and performance metrics
Ensure consistent execution of the Club Pilates sales process:
Lead response time
Booking Intro classes
Show rate
Close rate
Actively manage and follow up on leads through calls, texts, and CRM systems
Set the standard by personally closing memberships and driving in-studio sales activity
Track and improve key KPIs, including:
Lead-to-book %
Show %
Close %
Net membership growth
EFT (monthly recurring revenue)
Partner with instructors and studio teams to support client experience and retention
Develop and execute local marketing initiatives to drive new leads and traffic
Build and maintain B2B partnerships within the local community (corporate offices, residential buildings, wellness providers, and local businesses) to drive referrals, events, and membership growth
Establish and nurture strategic relationships that generate consistent lead flow, including hosting offsite events, corporate wellness offerings, and cross-promotions