Multi Unit Sales and Operations Manager

Orangetheory•Charlotte, NC

2d•Onsite

About The Position

We need a Multi Unit Sales and Operations Manager who can attract, train and develop talent. You have the power and autonomy to motivate your teams to succeed and help them achieve their goals. As a MU S/O Manager, you are magnetic, creative and persistent. Whatever issue may arise, you utilize problem-solving skills, critical thinking, and excellent judgment under pressure. Career Growth: Continuing education is part of our culture! We host annual trainings at our NYC headquarters and around the country at the OTF Convention. We're not just a brand; we're a launchpad for your career trajectory. Benefits: We offer medical, dental, vision insurance and 401(k) Work/Life Balance: Put your mental well-being first with free counseling services. Find harmony between work and life as you enjoy exclusive employee discounts on Orangetheory classes, and a plethora of entertainment and travel perks. Community: Join a tribe of like-minded individuals dedicated to making a difference. Forge lifelong connections with teammates and members, spreading positivity both in and out of the studio through community events and charitable initiatives.

Requirements

Bachelor’s degree
3-5 years of managerial experience ideally in a fitness setting.
Entrepreneur mindset with ability to think and problem solve creatively
Strong communication and collaboration skills – both written and verbal
Attention to detail and ability to establish effective working relationships with staff
Multi-tasker with minimal supervision
Proven flexibility and willingness to handle various tasks independently and to meet deadlines
Able to motivate, discipline, and resolve conflict
Ability to source, train and develop talent on sales and fitness teams

Responsibilities

Source, recruit and train your dream team - all Sales Managers and Operations Managers
Lead teams to generate new business via lead generation and new member conversions
Set and meet sales goals
Allocate time in all studios based on the managerial needs of the locations
Review and educate Sales Managers and Operations Managers on individual and studio’s KPIs
Staff development
Schedule and plan education workshops
Assist Fitness Manager with coach evaluations as needed
Maintaining high customer service scores reflected in NPS
Payroll, Commissions and Timecard reconciliation