Multi-Unit Retail Food Service Manager, Healthcare (87198004)

Sodexo Canada Ltd•Richmond Hill, ON

41d•CA$75,000 - CA$85,000•Onsite

About The Position

Grow your career with a company that shares your passion! Our Healthcare Division has an exciting opportunity to join the Sodexo team as our next Multi-Unit Retail Food Service Manager. At Sodexo, we do more than support healthcare - we help shape it. From retail food service and patient nutrition to environmental services and facilities management, our teams work behind the scenes to create safe, welcoming, and healing environments. Our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Requirements

Minimum 5 years’ experience in a busy retail environment In a management role
Ability not only to lead the team to deliver on an innovative and high quality retail program, including branded concepts, but also to lead and inspire your team to look for ways to improve on what we already do to ensure we are exceeding the students’ expectations.
Experience in running and evaluating successful promotions
Ability to work under pressure in a fast paced, team-centric and safety driven environment
Proven organizational skills and strong computer/technology capabilities including Microsoft Office use and Social Media
Proven cash handling experience
Exceptional communication and interpersonal skills to effectively communicate with customers, clients and staff
Ability to work, problem solve and provide solutions independently
Genuine desire to provide customer service experiences beyond expectations
A passion for food, people and service excellence
A genuine desire to grow and learn

Responsibilities

Responsible for successfully coordinating and directing retail and concession operations for the site
Direct daily operations including working with the executive chef on menus and promotions, purchasing/ordering, inventory, scheduling
Manage financials for the retail program including labour cost, food cost, inventory, equipment and materials
Supervise, mentor, and monitor supervisors and evaluate performance to ensure a high level of productivity and the best use of team member capabilities
Ensure that the annual retail objectives are achieved
Maintain operating standards and implement quality improvements
Promote and assist in the marketing of the retail program
Constant analysis of the retail performance; identifying efficiencies and areas of opportunity
Ensure compliance of all Company and Client standards and Provincial/Federal Legislation
Ensure compliance to all Food Safety and Physical Safety Policies and Procedures