Multi Unit Fitness Manager
About The Position
Empire Portfolio Group™ was founded in 2013 with a vision to develop strong brands and supercharge their long-term growth. In an increasingly crowded and competitive industry, our team not only outperforms the norm but most importantly prioritizes making differences in team and studio members' lives. Headquartered in New York City, Empire Portfolio Group is a leading Area Representative and franchisee of Orangetheory Fitness. The Company owns, operates and supports 140+ Orangetheory Fitness studios across DC, Connecticut, Maine, New Hampshire, New Jersey, New York, North Carolina, South Carolina, Vermont, and Virginia. The Multi Unit Fitness Manager role within Empire Portfolio Group is the acting Fitness Manager over 2 Orangetheory locations. They will source, recruit and develop fitness talent. They will also ensure both customer growth and retention in their studios. The role has autonomy in ways of motivating and leading their teams to success which includes meeting monthly KPIs. An ideal person utilizes problem-solving skills, critical thinking, and excellent judgment under pressure.
Requirements
- High School diploma or equivalent and one of the below certifications.
- Must currently hold current fitness certification from an OTF approved education company such as ACSM, ACE, ISSA, NCSF, NASM, NCSA, or AFAA
- If you do not have the certification listed, must have the following BS / MS / Ph.D. / DPT degree in: Kinesiology, Exercise Science, Health Science, Movement Science, Exercise Physiology, General Fitness, Athletic Training, Pre-Professional Health (e.g., Physical Therapy), Fitness or Sports Condition Specialization (Strength and Conditioning, Physical Activity Promotion)
- 3-5 years of managerial experience ideally in a fitness setting.
- Must have up to date CPR/AED certification
Nice To Haves
- Entrepreneur mindset with ability to think and problem-solve creatively
- Strong communication and collaboration skills – both written and verbal
- Attention to detail and ability to establish effective working relationships with staff
- Multi-tasker with minimal supervision
- Proven flexibility and willingness to handle various tasks independently and to meet deadlines
- Leadership Skills: Able to motivate, discipline, and resolve conflict
- Ability to source, train and develop talent
Responsibilities
- Hire and train all coaches, keeping them up to date with the latest fitness initiatives
- Monthly coach evaluations and quarterly performance reviews
- Allocate time in all studios based on the managerial needs of the locations
- Review and educate coaches on each coach’s KPIs
- Staff development with goal of 60% coach closing for prospective members
- Execute progressive disciplinary actions when necessary
- Schedule and plan education workshops
- Member outreach and engagement with the goal of 4% monthly attrition or less
- Focus on increasing member adherence – the number of workouts a member takes per week in studio
- Focus on training coaches to advocate for the selling of the OTF heart-rate monitor with every new membership (goal of 70% or more)
- The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Complimentary services and employee discounts with Orangetheory Fitness and Relive Health
- Access to free mental health counseling
- Discounts on theme parks, travel, movies, etc. through LifeMart and TicketsAtWork
- Pre-tax commuter benefit plan to save on public transportation to/from work
- Health savings account
- Professional development assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
