Multi Site Service Manager

Morgan Properties•Kent, OH

3d•Onsite

About The Position

Morgan Properties is seeking a Multi-Site Service Manager to oversee maintenance operations at Dartmouth Place (102 units) and Milburn (52 units) in Kent, OH. This role requires an organized, team-oriented leader skilled in apartment turns and comfortable troubleshooting a variety of building systems. The position offers an excellent opportunity for a maintenance professional to balance leadership responsibilities with hands-on technical work, ensuring both communities operate at a high level.

Requirements

Previous apartment, multifamily, or residential maintenance experience with the ability to lead day-to-day service operations.
Strong experience completing and coordinating unit turns/make-readies.
An organized, hands-on leadership style with the ability to prioritize work across multiple communities.
Strong troubleshooting and repair skills across HVAC, plumbing, electrical, appliances, and general building maintenance.
Ability to work collaboratively as a team player while providing leadership, direction, and accountability.
Strong organizational, communication, and problem-solving skills.
Active, valid driver's license and reliable personal transportation.
Ability to participate in the required on-call rotation.

Nice To Haves

Experience with Yardi and Mobile Maintenance is preferred but not required.

Responsibilities

Lead and support daily maintenance operations across two communities.
Serve as a hands-on leader, working alongside the maintenance team while providing direction, organization, and accountability.
Coordinate and prioritize daily work orders, apartment turns, preventative maintenance, and property needs across both locations.
Troubleshoot and perform repairs involving HVAC systems, individual hot water tanks, plumbing, electrical, appliances, and general building maintenance.
Manage unit turns and make ready schedules to ensure apartments are completed efficiently and meet company standards.
Partner with property management teams to address resident maintenance concerns and provide timely, professional service.
Coordinate vendors and contractors when needed and ensure work is completed safely, accurately, and on schedule.
Conduct routine inspections of vacant apartments, buildings, equipment, and community grounds.
Maintain organized maintenance inventory, tools, supplies, and equipment.
Ensure maintenance activities meet company safety standards, policies, and applicable regulations.
Utilize maintenance management systems to track work orders and daily activity.
Participate in the on-call rotation and respond to emergency or weather-related maintenance needs as required.