Multi-Site Security Officer - RISE Security Services

Redstone Federal Credit Union • Huntsville, AL

11d • Onsite

About The Position

Under the guidance of the General Manager of RISE Security Service, this role utilizes all available resources to provide support and prompt response to requests, tasks, and objectives. The Security Officer serves as a resource to RISE clients while demonstrating excellent communication skills and efficient service. This position serves multiple client locations on a rotational or on-call basis.

Requirements

• High School diploma or equivalent.
• Obtain and maintain Alabama State Regulatory Board Unarmed Security Officer license.
• Effectively apply internal and external customer service practices and processes to meet quality service standards.
• Learn and apply information, on a wide range of security service, as well as compliance requirements, in order to assess security concerns and help develop security solutions.
• Resolve problems utilizing knowledge and experience.
• Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
• Use correct English including spelling, grammar and punctuation.
• Operate computers and use business software and other standard office equipment.
• Understand and follow written and oral instructions.
• Set priorities and manage one’s own time effectively.

Responsibilities

• Responsible for filling in at multiple client locations as determined by scheduling needs
• Participate in on call scheduling during assigned shifts
• Remain alert and observant for all unauthorized activities on and around assigned location
• Perform hourly patrols of assigned locations including interior and exterior public areas but not including areas deemed restricted to patrols by clients
• Report all suspicious or potential criminal activity that is observed on client property
• Complete activity and incident reports as necessary
• Maintain presence in highly visible public locations to deter and prevent unauthorized or prohibited behaviors
• Maintain professional language, subjects, and behavior while on assignment
• Keep uniform, personal grooming, and general appearance consistent with Rise uniform standards
• Maintain client confidentiality for their operations and personnel
• Assist local staff with opening and closing procedures (if necessary)
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED