Multi-Site Property Manager - Fairfield/Sharonville

Rookwood Properties • Cincinnati, OH

11d • Onsite

About The Position

Rookwood Properties is seeking a results-oriented, positive-minded professional to serve as Property Manager for two locations: Brandywine Court in Fairfield and Colonial Gardens in Sharonville. The ideal candidate will have strong sales skills, a customer-focused mindset, and an optimistic attitude. In this position, you will oversee property operations, including management, leasing, resident satisfaction, and customer service. Your main objective will be to maximize occupancy and renewal rates.

Requirements

• Previous experience in property management (3+ years)
• Strong proficiency in Microsoft Office required.
• Strong communication and interpersonal skills required.
• Demonstrated Sales and/or Customer Service Skills.
• Experience with property management software, preferably Rent Manager.
• Familiarity with data entry, phone etiquette, and email correspondence.
• Ability to operate within budget constraints and purchasing guidelines.
• Excellent organizational and multitasking abilities.
• Proficiency with basic computer programs, including Microsoft Office.
• Must have a valid Driver's License
• Satisfactory background and MVR checks are required.

Nice To Haves

• Having a good understanding of Fair Housing regulations is strongly preferred.

Responsibilities

• Hire, train, supervise, and support the ongoing professional development of all on-site personnel.
• Implement and ensure compliance with company policies and procedures for both personnel and residents.
• Maintain accurate and up-to-date resident files and digital records.
• Foster excellent customer service and positive relationships with residents to ensure an exceptional living experience.
• Address all site and resident issues promptly by managing maintenance and leasing operations, including overseeing scheduling and turnover procedures.
• Maintain professional relationships with suppliers, vendors, and other departments.
• Conduct regular inspections to uphold high curb appeal standards and identify areas for improvement or maintenance needs, ensuring the property's overall upkeep and attractiveness.
• Develop and implement plans to maximize occupancy rates and generate revenue through resident retention strategies and targeted marketing initiatives.
• Gather and compile information for market surveys.
• Oversee the entire tenant move-in and move-out process, which includes reviewing and approving lease applications and accurately preparing all lease-related paperwork.
• Develop budgets, prepare financial reports, and ensure the timely completion of administrative tasks.

Benefits

• Competitive salary
• Comprehensive medical, dental, and vision insurance coverage.
• Generous PTO hours
• MyTime hours
• Floating Holidays hours
• Paid holidays
• Volunteer Time Off (VTO)
• Company-paid life insurance with an option for supplemental life insurance.
• Company-paid short-term and long-term disability benefits.
• 401(k) retirement savings plan with company-matched contributions.
• Employee Housing discounts!
• $50 monthly cell phone reimbursement.
• $450 annual Health and Wellness reimbursement.
• Continuing Education Tuition Assistance.
• Mileage reimbursement.
• Pet Insurance.
• EAP – Employee Assistance Program.
• Opportunities for career growth and professional development
• Company-sponsored events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed