Multi-Site MHC Maintenance Manager

95050 Cvc Mgmt•Cleveland, OH

About The Position

Crystal View Capital/Osprey Management is a private equity real estate firm known for its vertical integration that specializes in the acquisition and management of value-add manufactured housing and self-storage assets. Since its inception in 2014, the Firm has raised over $300 million in equity capital and currently has over $600 million in assets under management. Our in-house management company is a leader in asset management; we have a tremendous amount of knowledge, blending property management and service provisions to simplify everyday life. Our team encompasses vision, talent, harmony, beliefs, and commitment. We have over 50 professionals in the corporate office dedicated to the in-house management of our 110+ assets spread across 30 states. The in-house asset management team also employs over 150 property level staff members at its property locations. Apply today to join one of the Nation’s most prolific real estate asset management firms. Job Summary: As the Multi-site Maintenance Manager, responsible for overseeing the maintenance operations of multiple properties, including supervising the maintenance team, managing budgets, coordinating vendor relationships, and ensuring the timely and cost-effective completion of projects. This leadership role combines strategic planning, resource management, and operational oversight with occasional hands-on work to support team needs. The primary duty of this role is the management of the maintenance department and personnel.

Requirements

Willingness to work respectfully with people of diverse backgrounds
2-3 years of maintenance and management experience
Basic computer skills and proficiency in Microsoft Word & Excel
Strong written and verbal communication
Professional presentation
Must have a flexible schedule with weekend availability
Willingness to learn and a drive to improve facility performance
Ability to lift to 50 pounds is required
Valid driver's license
Must be able to pass background check

Responsibilities

Directly supervise and manage the work of maintenance employees.
Plan, assign, and review daily and weekly work schedules for the maintenance team.
Conduct performance evaluations, provide coaching, and oversee training for maintenance staff.
Make recommendations regarding hiring, promotion, discipline, and termination that are given significant weight in final decisions.
Ensure compliance with all company policies, safety regulations, and applicable codes.
Develop, manage, and monitor the annual maintenance budget, including labor, materials, and contracted services.
Approve invoices, monitor expenditures, and ensure cost-effective use of resources.
Establish and oversee preventative maintenance schedules.
Oversee large-scale repair or improvement projects, including project planning, bidding, vendor selection, and quality control.
Maintain vendor relationships and negotiate service agreements.
Evaluate and implement operational improvements for efficiency and quality.
Manage and prioritize maintenance requests, ensuring timely and quality completion.
Lead make-ready and turnover processes for vacant homes to prepare for new residents.
Participate in strategic planning for property upkeep, capital improvements, and facility upgrades.
Coordinate with other department leaders to align maintenance activities with operational goals.
Develop and implement preventative maintenance programs for homes, community infrastructure, and equipment.
Conduct regular inspections to identify risks, maintenance needs, and code violations.
Ensure all maintenance activities meet safety standards and compliance requirements.
Schedule and supervise third-party vendors for specialized or large-scale maintenance projects.
Review and approve vendor invoices and ensure work meets quality standards.
Occasionally assist with repairs and maintenance work to meet urgent needs or provide specialized expertise.
Support the team in troubleshooting complex issues in plumbing, electrical, carpentry, HVAC, or other trade areas as required.
Serve as a technical resource for maintenance staff to ensure work meets professional standards.
Respond to escalated maintenance issues and resident concerns with professionalism and urgency.
Support community cleanliness and curb appeal by overseeing landscaping, trash removal, and groundskeeping.
Promote a safe and welcoming environment by proactively identifying and resolving safety hazards.
Ensure compliance with all federal, state, and local safety regulations, including OSHA and Fair Housing guidelines.
Train team members on safety procedures and ensure use of protective equipment.
Maintain accurate documentation of incidents, inspections, and maintenance activities.