Multi-Site Manager

CLYDESDALE HOLDING LLC DBA CALIBER CAR WASH• US,

20h•Hybrid

About The Position

Caliber Car Wash is seeking a Multi-Site Manager to lead the day-to-day operations of a designated home store while providing oversight, support, and leadership to one to three additional locations. This role reports to the District Manager and plays a critical role in driving operational consistency, talent development, and performance across assigned sites. The Multi-Site Manager serves as a hands-on leader at the home location while acting as a mentor and performance partner to Site Managers and leadership teams at additional sites. This role requires strong operational discipline, effective delegation, and the ability to balance direct management with multi-site oversight. The ideal candidate embodies Caliber’s culture, thrives in a fast-paced environment, and leads with accountability and approachability.

Requirements

High School Diploma or GED required; college degree preferred
Minimum of 1 year of multi-unit leadership experience, including managing managers of managers
Demonstrated success driving revenue growth, operational improvement, and team development in retail, service, or quick-serve environments
Minimum of six months as a Caliber Site Manager (12 months preferred) or equivalent multi-unit leadership experience
Proven performance record with demonstrated ability to manage multiple priorities and locations
Strong knowledge of car wash operations with a track record of achieving KPIs
Solid understanding of P&L and site-level financial performance
Proven success in staffing, development, and retention
Proficiency with Microsoft Office, ADP, Sonny’s, Asana, and ability to adapt to new systems
Ability to lead, coach, and develop managers across multiple locations
Ability to balance hands-on leadership at a home store with multi-site oversight
Strong interpersonal, communication, and problem-solving skills
Ability to set goals, execute plans, and hold teams accountable
Demonstrated self-awareness and commitment to continuous improvement
Ability to meet physical demands, including lifting up to 50 pounds, bending, kneeling, reaching, and ascending or descending stairs or ladders
Ability to sit for extended periods of time while driving, flying, or in meetings.
Ability to operate a motor vehicle safely and responsibly.
The ability to speak clearly, to hear and understand at a normal conversational level, and to receive detailed information through verbal communication
Close visual acuity to perform an activity such as developing material; viewing a computer terminal; extensive reading.
May be required to lift, carry, push, or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects

Responsibilities

Serve as the primary leader for the home store, ensuring consistent delivery of the Caliber Standard
Provide oversight, coaching, and performance support to Site Managers and leadership teams at 1–3 additional locations
Maintain regular presence at assigned locations to support execution, development, and accountability
Model and reinforce Caliber’s Mantra and Core Values across all assigned sites
Foster a positive, engaged, and performance-driven culture
Develop Site Managers and Assistant Managers through coaching, feedback, and performance management
Support talent pipeline development and succession planning across assigned locations
Ensure consistent execution of operational, safety, and customer experience standards
Identify operational gaps and partner with Store Managers to implement corrective actions
Partner with Site Managers to set goals and execute location-level business plans
Analyze performance trends and KPIs to drive continuous improvement
Maintain accountability for financial performance at the home store
Support financial oversight and performance improvement at additional locations, including labor, sales, and controllable expenses
Partner with District leadership and support teams to execute company initiatives
Leverage resources effectively to improve operational quality and performance