Multi Site Manager

GREEN TOP FARMS, LLC•New York, NY

3d•$95,000 - $110,000•Hybrid

About The Position

Green Top Farms is a New York-based food service company specializing in farm-fresh meals for enterprise workplace dining and corporate catering. We partner with leading companies to deliver elevated daily dining and hospitality experiences, using seasonal ingredients and thoughtful operations to create consistent, high-quality service at scale. Our mission is to build a more sustainable and equitable food system, starting by reconnecting consumers and local farmers. We believe the results of strengthening that connection are better nutrition, tastier food, greater social justice, and reduced environmental impacts. Our menus reflect this attention to bringing nutritious, delicious food to those who need it most. The Multi-Site Manager oversees daily operations across multiple enterprise workplace dining locations, ensuring consistent execution, team performance, and client satisfaction. This role is responsible for driving operational standards, developing site-level leadership, and coordinating across functions to deliver a seamless dining experience at every location. This is a hands-on leadership role that requires regular travel between sites and combines operational oversight, people management, and strategic problem-solving. We are looking for a candidate who is a strong operator and people leader with a track record of managing high-performing teams across multiple locations. The ideal candidate is highly organized, proactive, and comfortable navigating the day-to-day challenges of multi-site food service while keeping the bigger picture in focus.

Requirements

5+ years of experience in food service, hospitality, or workplace dining operations, with at least 2 years managing multiple locations
Proven experience leading, developing, and holding teams accountable across distributed sites
Strong understanding of food safety regulations, operational compliance, and quality standards
Proficiency with Google Workspace or Microsoft Office Suite
Experience with project management and communication tools (Asana and Slack preferred)
Excellent written and verbal communication skills
Strong organizational skills with the ability to prioritize and manage competing demands across locations
Willingness to travel regularly between sites in the NYC metro area
A commitment to personal accountability and continuous learning

Nice To Haves

Experience in enterprise workplace dining or corporate food service
Experience with new site launches or operational expansions
Familiarity with inventory, scheduling, or operational reporting systems
Passion for local food, nutrition, and building a more sustainable food system

Responsibilities

Oversee daily operations across multiple enterprise workplace dining locations, ensuring each site meets company standards, performance targets, and operational procedures
Travel regularly between sites to maintain visibility, assess execution, and address issues in real time
Develop and implement operational strategies to improve productivity, efficiency, and consistency across all locations
Ensure all sites comply with company policies, food safety regulations, and industry standards
Identify and mitigate operational risks related to staffing, safety, or service delivery
Manage, train, and mentor site leads and their teams to ensure smooth operations and professional growth
Conduct performance evaluations, provide regular feedback, and implement development plans
Lead problem-solving efforts, coach team members through conflicts, and guide underperforming employees with structured support including training sessions and one-on-ones
Ensure the execution of quality, timely performance reviews across all locations
Ensure high levels of client and guest satisfaction across all locations, partnering with site managers to address concerns proactively
Monitor and improve the guest experience by implementing feedback loops and conducting regular service evaluations
Serve as a point of escalation for client issues that require multi-site coordination or senior attention
Prepare reports on operational performance, financial health, and client feedback for senior management
Use data to identify trends, inefficiencies, and opportunities for improvement across sites
Track and report on key operational KPIs to support continuous improvement
Lead or support the opening of new locations, renovations, or service expansions
Coordinate with contractors, vendors, and internal teams to ensure smooth project execution
Assume additional responsibilities as needed to support business priorities and ensure successful execution across all sites