Multi-Site Maintenance Technician

Avenue5 Residential•Portland, OR

About The Position

The Multi-Site Maintenance Technician handles apartment and property maintenance duties as specified by the maintenance supervisor and/or property manager, while maintaining high standards of customer service and property curb appeal. The position supports Block 17 and Marvel 29 and performs repairs, preventative maintenance, work-order follow-up, property inspections, emergency response, and safety and risk-management duties. The schedule is Tuesday through Saturday, 7:00 a.m. to 3:30 p.m., with participation in emergency on-call and after-hours assignments.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience in the property management industry or a directly related field.
  • General maintenance and general carpentry skills.
  • Maintain a valid driver’s license, clean driving record, and current auto insurance.
  • Ability to read, write, and understand English.
  • Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
  • Excellent customer service and interpersonal skills, with the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to multitask and perform basic mathematical functions.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Ability to maintain confidentiality.
  • Maintain a professional appearance and comply with the prescribed uniform policy.
  • Comply with all safety requirements.
  • Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

  • Perform repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as allowed by state guidelines.
  • Complete general carpentry work, including wallboard repair, countertop and cabinet replacement, finish carpentry, window and glass repair, door and lock repair, and ceramic tile repair.
  • Perform preventative maintenance involving items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
  • Maintain the work-order system and verify that orders are completed promptly, to company standards, and to residents’ satisfaction.
  • Inspect property grounds, buildings, and common-area amenities for safety and cleanliness and identify maintenance, repair, or replacement needs.
  • Assist with property emergencies, including snow removal and other inclement-weather emergencies, fires, and floods.
  • Promptly communicate property maintenance issues to maintenance leadership.
  • Observe and promote safety and risk management in accordance with applicable local, federal, state, and company rules and regulations.
  • Participate in emergency on-call and after-hours maintenance assignments, meet established response times, and address emergency issues appropriately.
  • Promote customer satisfaction through cleanliness and curb appeal, and interact courteously and professionally with current and prospective residents.
  • Foster positive, active, collaborative relationships with residents, other properties, and associated agencies.
  • Maintain a professional demeanor and appearance and promote the same across the team.
  • Adhere to all components of the company risk management program.

Benefits

  • Medical, dental, vision, and mental health coverage options.
  • Basic life insurance.
  • Matching 401(k) contributions.
  • Generous time-off plan, including 10 paid holidays, a community service day, and the employee’s birthday.
  • Mentoring.
  • Professional development.
  • Discounts.
  • Tuition reimbursement.
  • Recognition program.
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