Multi-Site Leasing Consultant - Boston Lofts

Trinity Property Consultants•Milwaukee, WI

17h•Onsite

About The Position

The Multi-Site Leasing Consultant is responsible for providing exceptional customer service across multiple properties (two or more), driving leasing goals, and creating a seamless experience for prospective and current residents. This role offers an opportunity for career growth in multifamily property management while contributing to the development of welcoming and thriving communities. The position is at Trinity Property Consultants, a leader in the multifamily industry for over 25 years.

Requirements

At least 1 year in a customer service or sales role; multifamily leasing experience preferred.
High school diploma or equivalent required.
Intermediate skills in MS Office (Word, Excel, Outlook).
Availability for nights, weekends, and holidays as needed.
Active participation in team functions and regional or company activities is expected.
Regular periods of sitting, standing, walking, as well as use of hands and arms.
Occasional climbing may be required.
Extended use of computers or telephones is also necessary.
Ability to respond promptly to both visual and auditory alarms is essential.
Candidates must be able to work both indoors and outdoors under various weather conditions, including rain, snow, heat, hail, wind, and sleet.

Nice To Haves

Additional education or certifications are a plus (e.g. knowledge of Fair Housing laws and regulations).
Experience with Yardi, Entrata, EliseAI, Celeri and social media is a bonus.

Responsibilities

Show, lease, and welcome prospective residents to the properties.
Assist in completing market surveys and execute marketing strategies to maintain strong occupancy.
Process rental applications accurately and efficiently.
Guide residents through move-in, ensuring a smooth experience.
Provide superior customer service, responding promptly and professionally to resident inquiries or concerns.
Process maintenance requests and work with the team to ensure timely resolution.
Maintain resident files with completeness and accuracy.
Maintain daily updates of unit availability and community calendars.
Perform regular inspections to ensure all units meet Trinity’s move-in ready standards.
Support property management with administrative duties, phone support, and other tasks as needed.
Conduct move-out inspections and assist with property turnover procedures.
Handle resident collections in accordance with Trinity’s standards.

Benefits

Medical, Dental & Vision insurance
Company-paid individual PPO-HSA plan (with $1,200 annual employer contribution)
HMO options for California residents
Dental and vision premiums are fully covered for employees
Coverage for dependents is available at an additional cost
Retirement Plans (401K) with company match up to 2% of salary
Life & Disability Insurance (up to $25,000 in life insurance and AD&D, short and long-term disability when enrolled in a medical plan)
11 paid holidays
2-4 weeks of vacation (based on tenure)
Paid sick time
$1,000 referral bonuses for eligible hires
Up to 16 hours annually of Volunteer Time Off (8 for personal volunteer activities, 8 for company-sponsored events)
Professional development
Tuition reimbursement
Employee discounts