About The Position

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth. We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more. Our communities are growing and so are our teams! We’re hiring a Multi-Site Manager of Community Operations (Community Manager) at Tavalo at Queen Creek Commons & Tavalo at Cadence in Queen Creek & Mesa, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.

Requirements

  • Minimum of 2+ years of community management and people leadership experience in luxury multifamily is required.
  • Multi-site or multi-community management experience preferred.
  • Proven ability to coach, develop, and build high-performing teams.
  • Real Estate License is required.
  • Strong customer service, communication, and client relationship skills.
  • Highly organized with the ability to effectively multitask and prioritize across multiple communities.
  • Demonstrated financial acumen and proficiency in Microsoft Office Suite.
  • Experience driving leasing performance, occupancy, and community stabilization.
  • Strong leadership presence with the ability to engage residents, clients, vendors, and internal partners.
  • Basic understanding of written and verbal English.

Nice To Haves

  • Resman, Yardi, or similar property management system experience preferred.
  • BA degree preferred or equivalent professional experience.

Responsibilities

  • Meet or exceed targeted revenue expectations by setting rent rates, managing operating expenses, and diligently monitoring aged delinquency.
  • Prepare and review monthly financial reports with intuitive forecasting and a proactive plan for the financial performance of the asset
  • Coach, mentor, and inspire a team of administrative and service personnel, coordinating their activities and individual goals through tactical planning
  • Oversee the hiring process and ongoing employee performance management through courageous conversations and applicable HR processes.
  • Conduct regular property inspections, propose, and own the resolution plan and execution of property enhancements.

Benefits

  • Employee rent discounts.
  • Access to all Mark-Taylor amenities.
  • Employee appreciation events.
  • Opportunities for career growth.
  • 401(k) with robust company match.
  • Paid time off, sick time, holidays, and volunteer time.
  • Comprehensive Medical, Dental, and Vision benefits.
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