Community Manager

Fortis Property Management•Marietta, GA

7h•$80,000 - $82,000•Onsite

About The Position

Your focus as a Community Manager is to enhance the community for which they are responsible in the most efficient and profitable manner possible based upon the goals and objectives of the owner(s) and investor(s), as well as ensuring the greatest possible satisfaction and wellbeing of all customers. Most importantly, our property management philosophy is maintaining strong customer service and resident satisfaction, which starts with every member of the Fortis team.

Requirements

High School graduate or equivalent
3+ years of multifamily property management experience
Strong marketing and sales background
Strong financial and leadership skills
Proficiency with property management software (Yardi, RealPage, MRI, AppFolio)

Nice To Haves

Industry and related continuing education preferred
CAM, CPM, or ARM designation
Experience on Yardi Voyager and CRM IQ

Responsibilities

Prepare and manage property budgets, forecasts, and variance reports
Monitor rent collections, delinquency, and expense controls
Approve invoices, manage vendor contracts, and oversee capital and operating expenditures
Achieve NOI and occupancy targets set by ownership
Recruit, train, and supervise on-site staff
Establish performance expectations and conduct regular coaching and evaluations
Foster a culture of accountability, customer service, and teamwork
Proactive in identifying potential team conflicts and implementing mediating strategies
Oversee leasing activities including tours, applications, approvals, and move-ins
Ensure compliance with Fair Housing and company leasing policies
Handle resident concerns and conflict resolution professionally
Resident retention and engagement
Ensure compliance with Fair Housing, ADA, OSHA, EPA, local housing laws, and company policies
Maintain accurate records, reports, and leasing documentation
Conduct regular property inspections and ensure safety standards are met