Multi-Site Assistant Property Manager - ReNew Chesapeake

Trinity Property ConsultantsChesapeake, VA
Onsite

About The Position

Position at Trinity Property Consultants. At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC’s Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.

Requirements

  • Two years of experience in residential property management in the Multifamily Industry is required
  • High school education or equivalent is required
  • Intermediate computer and Internet knowledge
  • Intermediate knowledge of MS Word, Excel, and Outlook
  • Accurately perform intermediate mathematical functions and use all on-site resident management software functions
  • Skills include an excellent ability to address the needs of residents, prospects, and vendors.
  • Handle high stress situations effectively
  • Exhibit strong leadership skills
  • Excellent communication skills
  • Superior collection skills
  • Administrative and organizational skills
  • Time management skills and ability to prioritize wisely
  • Customer service orientation
  • Strong sales background
  • Knowledge of state law as it relates to fair housing

Nice To Haves

  • Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check
  • CPM, CAM, RMP, or CMCA Certifications are preferred but not required

Responsibilities

  • Handle all assigned duties and tasks for two or more apartment communities
  • Provide superior customer service
  • Assist in conducting market surveys
  • Show, lease, and move in prospective community members
  • Update unit availability daily
  • Process rental applications
  • Process maintenance work orders
  • Adhere to the Trinity operating procedures and policies
  • Receive and process collections in accordance with company standards
  • Collect past due balances from former community members
  • Clerical and phone support
  • Maintain all resident files, ensuring completeness and accuracy of all paperwork and documentation
  • Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed and all apartments are inspected to ensure all apartments are move-in ready to Trinity’s standards
  • Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the Community Manager
  • Conduct community member move-out apartment inspections and complete deposit accountings with Community Manager’s approval
  • Maintain all account records and transactions including NSF’s, rent allowances, concessions, rent increases, and other management approved debits and credits
  • Additional tasks or duties assigned by Supervisor

Benefits

  • Medical, Dental & Vision
  • Free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA
  • In California, employees can choose between the free PPO-HSA and HMO plan
  • Company covers 100% of the monthly premium costs for employee dental and vision
  • FSA & Dependent Care options are also available
  • 401(k) savings with a 2% employer match
  • Group Life, Long-Term, and Short-Term Disability Insurance
  • Up to $25,000 of life insurance and AD&D coverage
  • Paid Holidays & Vacation
  • Competitive amount of paid holidays
  • 2 – 4 weeks of paid vacation according to years of service
  • Sick Leave in compliance with state and local jurisdiction requirements
  • $1,000 bonus for hires made through employee referrals
  • Up to 16 hours of volunteer time annually
  • Employee Assistant Program (EAP)
  • Health Advocate and Travel Assistance Program
  • Competitive Bonus & Commission Structures
  • Opportunities for Advancement
  • Corporate shopping discounts
  • Appliance discounts
  • Lifestyle discounts
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