Multi-Site Assistant Property Manager - Hopkins, MN

Trinity Property ConsultantsHopkins, MN
$22 - $24Onsite

About The Position

The Multi-Site Assistant Property Manager will provide support to two properties in Hopkins, MN: Renew Knollwood East (129 units) and Renew Knollwood West (187 units). This role is crucial for supporting the operational success of multiple apartment communities, ensuring superior customer service, and maintaining high standards of property management. The position offers a competitive compensation package including hourly pay, leasing commissions, and renewal bonuses, along with opportunities for professional growth within the organization.

Requirements

  • High school education or equivalent is required
  • Two years of experience in residential property management in the Multifamily Industry is required
  • Intermediate computer and Internet knowledge
  • Intermediate knowledge of MS Word, Excel, and Outlook
  • Accurately perform intermediate mathematical functions and use all on-site resident management software functions
  • Excellent ability to address the needs of residents, prospects, and vendors
  • Handle high stress situations effectively
  • Exhibit strong leadership skills
  • Excellent communication skills
  • Superior collection skills
  • Administrative and organizational skills
  • Time management skills and ability to prioritize wisely
  • Customer service orientation
  • Strong sales background
  • Knowledge of state law as it relates to fair housing

Nice To Haves

  • Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check
  • CPM, CAM, RMP, or CMCA Certifications are preferred but not required

Responsibilities

  • Handle all assigned duties and tasks for two or more apartment communities
  • Provide superior customer service
  • Assist in conducting market surveys
  • Show, lease, and move in prospective community members
  • Update unit availability daily
  • Process rental applications
  • Process maintenance work orders
  • Adhere to the Trinity operating procedures and policies
  • Receive and process collections in accordance with company standards
  • Collect past due balances from former community members
  • Provide clerical and phone support
  • Maintain all resident files, ensuring completeness and accuracy of all paperwork and documentation
  • Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed and all apartments are inspected to ensure all apartments are move-in ready to Trinity’s standards
  • Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the Community Manager
  • Conduct community member move-out apartment inspections and complete deposit accountings with Community Manager’s approval
  • Maintain all account records and transactions including NSF’s, rent allowances, concessions, rent increases, and other management approved debits and credits
  • Perform additional tasks or duties assigned by Supervisor

Benefits

  • Medical, Dental & Vision insurance
  • Free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA
  • In California, employees can choose between the free PPO-HSA and HMO plan
  • Company covers 100% of the monthly premium costs for employee dental and vision
  • FSA & Dependent Care options
  • 401(k) savings with a 2% employer match
  • Group Life, Long-Term, and Short-Term Disability Insurance
  • Up to $25,000 of life insurance and AD&D coverage
  • Competitive amount of paid holidays
  • 2 – 4 weeks of paid vacation according to years of service
  • Sick leave in compliance with state and local jurisdiction requirements
  • $1,000 bonus for hires made through employee referrals
  • Up to 16 hours of volunteer time annually
  • Employee Assistant Program (EAP)
  • Health Advocate and Travel Assistance Program
  • Competitive Bonus & Commission Structures
  • Opportunities for Advancement
  • Extensive professional development training
  • Reimbursement programs
  • Exclusive scholarship opportunities
  • Corporate shopping discounts
  • Appliance discounts
  • Lifestyle discounts
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