Multi-Platform Journalist

Community Impact • Pflugerville, TX

20h • Hybrid

About The Position

This role sits at the intersection of storytelling, marketing, and technology. Based at our Pflugerville headquarters, you'll write about 10 sponsored content pieces a week for all of our Texas metros: Austin, Houston, and Dallas-Fort Worth. In addition to writing, you'll also be at the forefront of new, in-house tech to adapt to changing AI search so your stories can be found, cited, read, and maximized across platforms. If you love storytelling, want to work independently and as part of a team, and for a mission that speaks to community connection and thriving businesses, we want to meet you! Become an Impacter today!

Requirements

• Reliable transportation to drive to a local office and occasionally to business events.
• At least 1 year of prior work experience in a role that uses your background in journalism, marketing, communications, English, or similar degree.
• Willingness to follow our company-wide social media and impartiality policies.

Nice To Haves

• You write interesting and creative stories with tight copy, minimal errors, and on deadline.
• You do what you say you'll do—commitments and delivery match, no one has to chase you, and when something is going to slip you say so early.
• You bring energy and urgency, take initiative without being asked, and push through obstacles instead of escalating them.
• You build trust fast with people you may never meet in person, and you find genuine satisfaction in helping local business thrive—from your first interaction to your final delivery.
• Internally, you're a team player, happy to share your learnings and celebrate teammates' wins.
• You pick up new tools, processes, or general change, understanding we're a growing business that adapts quickly to our industry.
• You bring solutions, not just problems, and apply feedback or borrow ideas to consistently improve.
• You own outcomes, report transparently, and want coaching to keep getting better.
• You choose the right path over the convenient one, speak up when something's off, and treat customers, vendors, and peers consistently.
• You keep your output and your attitude steady, recovering quickly from setbacks.
• You've read communityimpact.com, you're inspired by our local news mission, and you'd talk about it unprompted.

Responsibilities

• Interviewing & Source Relationships: Research a business, prepare thoughtful story ideas and interview questions, then coordinate and conduct video or email interviews.
• Writing & Approvals: Balance customer edits alongside required AP and CI style tools to ensure you're meeting the expectations of the advertiser and the needs of our brand to drive results.
• Marketing Ideation: Assist sales reps with campaign ideas for current customers or to help upsell for future revenue, then write in a style that makes readers want to click a headline and read top to bottom.
• Cross-Functional Execution: Work across internal departments to meet deadlines and related goals, plus problem-solve when issues arise.
• Tool Implementation: Understand our in-house CRM and use our in-house CMS and other software to help you juggle your workload.

Benefits

• Have your byline featured alongside our trusted brand in emails, online, and occasionally in print
• Paid Time Off: starting at 112 hours annually
• Paid Holidays: 10 per year, plus an additional paid day off for your birthday
• Comprehensive Benefits: Medical, Dental, Vision, and more
• Career Growth: opportunities for development and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree