Multi-Location Inventory & Operations Specialist

Room & Board•Chicago, IL

4d•$60,000 - $70,000•Hybrid

About The Position

Bring Strategic Thinking, Organization and Operational Excellence to Room & Board’s Chicago Showrooms. At Room & Board, extraordinary customer experience depends on what happens behind the scenes just as much as what happens on the showroom floor. As our Multi-Location Inventory & Operations Specialist, you’ll help create extraordinary customer experience by keeping inventory accurate and product moving efficiently across our Chicago, Oak Brook and Skokie showrooms and in partnership with our Delivery and Distribution Centers. This is an active, hands-on role where you’ll work with product throughout our showroom and stockroom environments while using strong organization, technology and communication to manage priorities and solve inventory challenges across multiple locations. If you enjoy thinking strategically, adapting quickly in a fast-paced environment, solving problems and building strong partnerships, we’d love to meet you. This role is part of our Retail team and reports to the Retail Market Manager/Regional Retail Market Manager.

Requirements

5+ years of inventory management, retail operations, logistics or related experience. Experience supporting multiple locations or a complex operating environment is preferred.
Strong organization, planning and project coordination skills with demonstrated ability to manage multiple priorities, details and deadlines.
Experience managing inventory processes, including cycle counts, replenishment, product movement and inventory accuracy.
Strong technology aptitude and proficiency with Excel and Microsoft 365. Experience with SAP or another ERP/inventory system is preferred.
Strong communication and relationship-building skills with the ability to coordinate work and influence outcomes across multiple partners and locations.
A proactive problem-solving mindset with strong attention to detail, agility and follow-through.
Comfort working in a physically active role, spending a significant portion of your day moving throughout showroom and stockroom environments, handling product and completing hands-on inventory work.
Willingness to travel regularly between our Chicago, Oak Brook and Skokie locations.
Ability to provide proof of identity and legal work authorization upon hire.
Ability to safely perform the physical requirements of the role. The safety and well-being of our staff members is paramount. Because this position requires physical stamina and regular hands-on work with products, final candidates are required to successfully complete a pre-employment physical.

Nice To Haves

Experience supporting multiple locations or a complex operating environment is preferred.
Experience with SAP or another ERP/inventory system is preferred.

Responsibilities

Own inventory accuracy across multiple locations. Manage the day-to-day flow of inventory, including product movement, transfers, replenishment, cycle counts, damages, returns and product location accuracy.
Keep products moving accurately and efficiently. Work hands-on throughout showroom and stockroom environments to physically count, locate, organize and move product, maintain accurate tagging and support larger inventory projects in a fast-moving environment.
Plan and prioritize work across multiple locations. Balance daily inventory responsibilities, larger projects and changing priorities across our Chicago-area showrooms while coordinating closely with Delivery and Distribution Center partners to keep work organized and moving forward.
Use technology and data to guide your work. Leverage SAP, Excel, Microsoft 365 and other tools to research inventory issues, maintain accurate information and identify opportunities.
Build strong partnerships across locations. Work closely with showroom leadership, Visual, Delivery and Distribution partners to coordinate priorities and ensure strong follow-through, both in person and remotely.
Solve problems and improve processes. Research inventory discrepancies, identify root causes and look for ways to improve accuracy, efficiency and consistency across locations.
Create safe, organized and productive environments. Maintain stockrooms and inventory areas that are safe, organized and efficient and support our showroom teams and customer experience.