Multi-Line Representative - State Farm Agent Team Member

Octavius Smith•Stone Mountain, GA

9d•Onsite

About The Position

At Octavius Smith - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Crop Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Stone Mountain GA. Our office is open 9am-5pm Mon to Fri. If you want a career, not a job, then we encourage you to apply.

Requirements

Effective written and verbal communication skills.
Strong organizational abilities with attention to detail.
Comfortable working in a fast-paced environment.
Prior experience in customer service, business support, or insurance preferred.
Must possess or be able to obtain necessary state insurance licenses.

Nice To Haves

You’re the person people call first when life goes sideways - calm, steady, and ready to help.
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
You’re a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide, making customers feel understood while confidently recommending solutions.
You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.
Self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results.

Responsibilities

Communicate with customers to understand their needs and provide available product information.
Assist in developing relationships with new and existing customers across multiple product lines.
Support daily office operations, including documentation, scheduling, and follow-up activities.
Participate in marketing efforts to promote awareness within the community.
Maintain accurate records and ensure a consistent customer experience.
Collaborate with team members to achieve office objectives.