Multi-Line Claims Adjuster – Commercial Auto & General Liability

Ccmsi • Greenwood Village, CO

1d • Remote

About The Position

CCMSI partners with global clients to solve complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to client success. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help clients protect their employees, assets, and reputations. This role manages a multi-account desk with a primary focus on Commercial Auto and General Liability claims, including complex third-party property damage and bodily injury exposures across all jurisdictions except Alaska and Hawaii. The role handles claims from first notice through resolution, applying strong investigative skills, sound judgment, and proactive communication to deliver exceptional service. This is a fully remote position, Monday through Friday, with core business hours being 8am to 4:30pm. A valid adjuster license is required. This is a claims adjuster role, responsible for cradle-to-grave liability claim handling.

Requirements

• Valid adjuster licenses is required, or the ability to obtain within the first 60 days of employment.
• Experience handling liability claims
• Strong analytical, negotiation, and decision-making skills
• Ability to analyze coverage and communicate claim decisions clearly and professionally
• Excellent time-management and organizational abilities
• Strong written and verbal communication skills
• Ability to work independently in a remote environment with strong accountability
• Reliable, predictable attendance during business hours

Nice To Haves

• Commercial Auto and/or General Liability claims experience
• New York adjuster license
• Experience performing coverage evaluations and coverage position analysis
• Comfort reviewing and applying contractual risk transfer, indemnification, and additional insured concepts
• Litigation management experience
• Experience working within a TPA environment
• Bilingual (English/Spanish)

Responsibilities

• Investigate, evaluate, and adjust multi-line liability claims (property damage & bodily injury) in accordance with CCMSI standards and state requirements.
• Manage claims involving commercial vehicles, trucking exposures, and third-party liability.
• Determine coverage, assess liability, and develop defensible claim strategies.
• Review medical, legal, and vendor invoices for accuracy and reasonableness; negotiate discrepancies as needed.
• Establish, monitor, and adjust reserves in alignment with exposure and authority guidelines.
• Negotiate settlements with claimants, attorneys, and representatives in accordance with client expectations.
• Engage, coordinate, and manage defense counsel or other external vendors when appropriate.
• Identify and pursue subrogation opportunities.
• Maintain detailed and timely claim documentation, diary management, and financial reporting.
• Support excess reporting requirements and client communication needs.
• Deliver consistent, high-quality service with professionalism and integrity.

Benefits

• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy)
• 10 paid holidays in your first year
• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) and Employee Stock Ownership Plan (ESOP)
• Internal training and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed