Multi-Functional Associate - Part Time - Desert Rose Resort

Travel + Leisure Co.•Las Vegas, NV

1d•Onsite

About The Position

The Multi-Functional Resort Associate is a cross-functional position that is responsible for two or more functions within various daily resort operations. This position ensures that all owners, guests and associates receive our Hospitality with Heart service. This position will work the 8am-6pm shift Saturday, Sunday and Monday.

Requirements

Organizational Skills.
Excellent communication skills.
Acquires job skills and learns company policies and procedures to complete routine tasks.
Ability to read and comprehend routine instructions, short correspondence and memos.
Ability to give high priority to customer service.
Ability to solve problems with a minimum of supervision.
Ability to read, write and understand English.
Basic office skills helpful including basic math, proper cash handling procedures.
Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.
Ability to multi-task and work in a fast paced environment.
Must be people oriented and able to work independently or with others as needed.
Must be detail oriented.
Basic computer skills
Ability to use basic office equipment including Fax, copier, printers
Microsoft Office: Word, excel, outlook
Key systems
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

Responsibilities

Records, delegates and monitors Housekeeping and Maintenance activity using HotSOS or manual tracking.
Removes trash and maintains interior appearance by picking up debris, emptying containers, transporting materials to disposal area; recycling materials. Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
Dispatch maintenance and housekeeping staff to guest rooms as needed.
Performs general facility maintenance under minimum supervision in a manner which ensures the preservation of optimum quality and efficient production.
Performs service requests and repairs as directed. Perform maintenance work for make-ready units as directed.
Performs Room Preventative Maintenance process as outlined in the Maintenance Departmental Operating Procedures to include a detailed and in depth inspection of all aspects of the guest room/unit
Performs basic to advanced repairs on deficiencies found in the interior of the unit to bring the unit back to “like new” condition
Completes all necessary work orders and customer requests by applying basic knowledge of repair and replacement of general fixtures. General repair may include: doors, windows, walls, flooring, ceilings, furniture, cabinetry, basic electrical, basic plumbing and basic appliance repair.
Understand operation of washing machines and dryers.
Clean dryer filter daily and maintain all equipment as trained.
Assist in preparing and stocking of housekeeping carts.