Multi-Channel Sales Representative

School Outfitters•Cincinnati, OH

10d•Hybrid

About The Position

Every customer interaction is an opportunity to solve a problem, build trust, and help schools and organizations find the right solutions for their spaces. As a Multi-Channel Sales Representative, you will be one of the first people customers connect with when they need guidance. Your ability to listen, uncover needs, recommend the right products, and follow through will directly impact customer satisfaction, revenue growth, and long-term relationships.

Requirements

Based in the Cincinnati area and able to work onsite four days per week.
Previous sales experience with a demonstrated ability to build relationships and close business.
Strong consultative selling and customer engagement skills.
Excellent verbal and written communication abilities.
Ability to manage multiple priorities and communication channels at the same time.
Strong organization, follow-up, and time management skills.
Comfort learning products, systems, sales processes, and customer support tools.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Respond to inbound customer inquiries through phone, chat, email, and other sales channels.
Build rapport with prospective and existing customers by understanding their needs, timelines, and purchasing goals.
Recommend products, services, and solutions that support customer objectives.
Create accurate quotes and guide customers through the buying process.
Follow up consistently to convert opportunities, support repeat business, and strengthen customer relationships.
Manage multiple conversations and opportunities across channels while maintaining a high-quality customer experience.