MSP System Admin/ Network Admin II

ThriveonEden Prairie, MN
$60,000 - $85,000Hybrid

About The Position

As an MSP System Admin/ Network Admin II, you own the technical health of assigned small-to-midsize business clients — running proactive audits and alignments, delivering onboarding and infrastructure projects, and standardizing environments to our best practices. You'll work hands-on across Windows Server, Microsoft 365, Azure, Intune, virtualization, and networking, automating repetitive work with PowerShell. We hire for fit and trajectory and invest in your growth, training, and certifications.

Requirements

  • Minimum of 3 years’ experience in a systems/infrastructure role
  • Experience with Windows Server (Active Directory, DNS, DHCP, Group Policy)
  • Experience with Microsoft 365 administration and Microsoft Azure
  • Experience with Server and network infrastructure (firewalls, switching, VLANs)
  • Experience with PowerShell scripting for automation
  • Experience with Microsoft Intune / endpoint management
  • Knowledge of small to mid-size business IT systems.
  • Detailed oriented with strong documentation skills.
  • Effectively communicate in a non-technical way to clients.
  • Authorized to work in the United States without current or future employer sponsorship.

Nice To Haves

  • Bachelor's degree in computer science, information sciences, or related field preferred.

Responsibilities

  • Serve as the technical expert for assigned clients, keeping documentation and environments aligned to Thriveon best practices.
  • Deliver onboarding, offboarding, and infrastructure projects on time and within scope.
  • Understand client change requests, business impact, resolving client satisfaction and root cause.
  • Run proactive audits and alignment work that prevent issues before they become tickets.
  • Script and automate repetitive work.
  • Document changes in real time and contribute improvements to our standards in our continuous-improvement meetings.
  • Implement remotely, on site, and after hours as needed.
  • Maintain up-to-date Time Entries and Expenses for billing and accounting purposes.
  • Participate in daily huddles, weekly meetings, and on call rotation.
  • Complete 1 hour of continuing education per week to improve job skills.
  • Exemplify Thriveon Core Values: Humble, Helpful, Ambitious, Coachable and Curious.

Benefits

  • Latest technology tools: IT Management, Knowledgebase, Professional Service Automation, cellphone, laptop, and two screens
  • Latest technical training: expert led events and on demand, certification reimbursement
  • Medical & Dental Insurance 75% of family premium covered
  • 401K w/ 4% match
  • 3 Weeks PTO plus Paid Holidays
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