MSL Operations Lead

Meta•Menlo Park, CA

23h•Onsite

About The Position

The Meta SuperIntelligence Lab (MSL) is dedicated to developing AI-powered experiences for consumers, leveraging Meta's cutting-edge models. Meta is seeking an operations lead for the Meta SuperIntelligence Lab organization. This role is crucial for facilitating and driving the success of the leader, their respective leadership team, and the broader MSL organization. Key responsibilities include comprehensive executive operations, including but not limited to meeting preparation and management, project coordination, organizational engagement, alongside proactive stakeholder management and project oversight for emergent MSL priorities. The candidate will demonstrate exceptional organizational proficiency, proven experience in managing complex projects, excellent written communication skills, and seamlessly transition between providing strategic counsel and managing tasks. This individual must be a collaborative team member, prepared to thrive in a dynamic, high-expectation professional environment. Entrepreneurial acumen, proven ability to manage complex and sensitive information with agility, and a commitment to exercising the highest level of discretion are desired. This role is designed for a highly strategic, execution-oriented operator who can support a fast-moving AI organization with focus, accountability, and scale. This full-time position is based at our office in Menlo Park, CA.

Requirements

5+ years proven experience in operations, business lead, program management, or a similar role within a fast pace and complex organization
Demonstrated ability to manage multiple projects and priorities, including meeting preparation, action tracking, and follow-up coordination
Experience in providing support to C-Suite executives, including navigating company policies and procedures
Excellent written and verbal communication skills, with the ability to draft executive briefs and presentations
Proven track-record of organizing, developing, and executing strategy projects that deliver results
Proficient understanding of Artificial Intelligence

Nice To Haves

Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

Responsibilities

The ideal candidate will serve as a trusted operational partner within the Office of MSL, acting as a force multiplier to drive operational excellence, strategic clarity, and organizational effectiveness across the MSL organization
MSL Rhythms - Act as a central point of operational coordination and rhythms for the MSL organization, ensuring clear communication, effective information flow, and operational drumbeat towards executing on priorities
Cross Functional Partnership and Influence - Build working relationships and facilitate collaboration with internal cross-functional teams, including Legal, Finance, HR, and the Admin team, to enable seamless execution, remove friction, and advance organizational objectives
Strategic Execution and Leadership Support - Maintain a eal-time understanding of the Office of MSL’s highest-priority initiatives by participating in key forums, tracking progress against critical goals, and ensuring the leader is consistently equipped with clear insights, recommendations, and decision context
Executive Communications and Deliverables - Draft and curate executive level documents, agendas, presentations, and briefing materials for internal and external engagements, and drive disciplined follow through to ensure alignment and accountability