MSL Field Director, Caplyta - Northeast

Johnson & Johnson Innovative Medicine•Hopewell Township, VT

1d•$164,000 - $282,900•Remote

About The Position

Johnson & Johnson Innovative Medicine is seeking an MSL Field Director for the Caplyta US Northeast territory. This role involves leading a team of Medical Science Liaisons (MSLs) to provide scientific, clinical, research, and educational support to healthcare professionals and internal partners regarding Caplyta. The position emphasizes customer-centric, insight-driven, and compliant scientific engagement. The Field Director will partner with the MSL Head to develop and execute regional strategy, translate therapeutic area and Medical Affairs strategy into regional priorities, and ensure strong clinical engagement strategies for each territory. Key responsibilities include coaching and developing direct reports, overseeing the execution of field Medical Affairs programs, ensuring high levels of scientific acumen and communication skills within the team, and removing barriers to impactful scientific engagement. The role also requires staying updated on scientific information and disease states, coaching the team on collecting and analyzing medical insights, and demonstrating effective change leadership through professionalism, resilience, and accountability. Close coordination with Medical Affairs, Scientific Affairs, and cross-functional partners is expected, along with critical thinking and sound judgment in making recommendations to the MSL Head. The Field Director will also collaborate with internal business partners to meet customer scientific needs and ensure all activities comply with regulatory and healthcare compliance guidelines.

Requirements

A minimum of a master’s degree is required. PharmD, PhD, MD highly preferred.
Minimum of 8 years required.
A minimum of 4 years of pharmaceutical industry experience is required.
A minimum of 2 years of MSL experience is required.
Previous people management responsibility is required.
Proficiency in data gathering and analysis.
Proficiency in clinical expertise.
Proficiency in problem solving.
Proficiency in interpersonal influence.
Proficiency in cross-functional collaboration.
Proficiency in strategic thinking.
Proficiency in competitive landscape analysis.
Must live in their assigned region and in close proximity to an airport.
A valid US driver’s license.
Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time.
Experience building team AI literacy and confidence, reinforcing trusted and responsible AI use and sound judgment.

Nice To Haves

Clinical/research experience is preferred.
TA-related experience is preferred.

Responsibilities

Leading the Caplyta US Northeast Medical Science Liaison (MSL) team.
Providing scientific, clinical, research, and educational support to healthcare professionals and internal partners related to Caplyta.
Ensuring customer-centric, insight-driven, and compliant scientific engagement across the region.
Partnering with the MSL Head to set and drive strategy for their region/organized providers.
Translating TA and Medical Affairs strategy into clear regional priorities, measurable objectives, and executional excellence.
Ensuring strong clinical engagement strategy for each territory within their region.
Conducting routine strategy reviews with each MSL direct report, leveraging data, insights, AI tools, and performance trends.
Providing support, coaching, and development to direct reports (MSLs) using a skills framework, routine feedback, and field observation.
Focusing on strength-based coaching, continuous improvement, and career development planning.
Overseeing the execution of field Medical Affairs programs, including product launches, proactive initiatives, and HCP engagement.
Ensuring direct reports function at the expected level of scientific acumen/expertise, presentation skills, and soft skill abilities.
Removing barriers and aligning field activities to ensure impactful scientific engagement.
Staying abreast of scientific information and disease states to ensure proficient interaction model and coach the team.
Ensuring direct reports execute collection and analysis of high quality, actionable Medical Insights and effectively communicate them.
Demonstrating effective change leadership by upholding professionalism, performance, and integrity.
Guiding the team with resilience, accountability, and engagement through ambiguity and shifting priorities.
Coordinating closely with Medical Affairs, Scientific Affairs, and cross functional partners to align objectives and execution.
Identifying possible solutions and making recommendations to the MSL Head for action.
Working collaboratively with local and regional internal business partners to meet scientific needs of customers.
Providing oversight of all activities in accordance with current regulatory and health care compliance guidelines.
Modeling compliant behavior, reinforcing ethical decision making, and ensuring a culture of accountability and integrity.
Managing a regional MSL team, ensuring they function according to the business plan and company directives.
Driving team performance through regular field visits and 1:1s, providing observation, coaching, and feedback.
Providing oversight for team’s training and development, ensuring ongoing scientific, skills based, and leadership capability building.
Ensuring team optimal capacity, field activity level, and field metrics, using data and dashboards to monitor performance.
Modeling and developing teams' scientific exchange skills.
Ensuring each MSL territory plan is strategic, up to date and actionable.
Managing the team through special projects and cross-functional support activities.
Recruiting, retaining, and developing a diverse high-performing team by implementing inclusive leadership strategies.
Providing career and succession planning in support of staff reaching their highest potential.
Providing an optimal working environment grounded in Credo values.
Responsible for timely completion of administrative duties, including expense reports, metric reports, compliance documentation, and operational reporting.
Co-leading the communication of MSL team achievements, insights, and impact to appropriate internal partners and leadership.
Serving as a leader and role model for compliant, effective cross-functional collaboration.
Ensuring routine, high-quality communication with field partners.
Participating in business planning activities as necessary.
Ensuring appropriate training on and execution of proactive initiatives and other permissible field activities.
Partnering with the MSL Head to develop and execute their region / organized provider strategies.
Providing field insights from KOLs and specialists to inform TA strategy, identify emerging trends and unmet needs, and support evidence generation opportunities.
Leading assigned scientific projects and programs with joint strategic design with the MSL Head and independent tactical execution.
Identifying and developing field scientific strategies, aligned to TA medical priorities and lifecycle needs.
Participating and/or leading cross functional/company initiatives, representing Field Medical with credibility, influence, and strategic perspective.
Championing a culture of excellence by establishing scalable, high-impact processes that foster alignment, enhance efficiency, garner buy-in, drive compliance, and empower cross-functional teams.

Benefits

Employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year