MSB Sales Associate TFM

Heritage Grocers GroupBerwyn, IL
$15 - $20Onsite

About The Position

At Tony's Fresh Markets, we are defined by shared values including absolute integrity, respect, and collaboration. We are a team of smart and highly driven people united in purpose to serve one another. Bring your energy and unique perspective, and you'll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues, while making a difference in our communities.

Requirements

  • Proven track of providing excellent results, shows persistence and perseverance.
  • Proactive qualities and self-directed actions.
  • Dedicated to meeting expectations of internal and external customers.
  • Demonstrate care and compassion for people; shown empathy and concern.
  • Able to build and maintain positive team relationships, relates well to diverse people; is approachable.
  • Must successfully pass an exam on anti-money laundering compliance training with the Company's designated third-party Company.
  • Must attend all AML training assigned by the compliance team.
  • Maintain a positive work environment.
  • Ability to deal with confidential information.
  • Responsible for delivering appropriate information to the customer regarding the different financial services with the main objective of increasing sales.
  • Excellent communication skills.
  • Knowledgeable in computer navigation and software.
  • Be very attentive and friendly.
  • Ability to work under little or no supervision.
  • Ability to work under pressure.
  • Confident working in a fast-paced, constantly evolving environment and exhibit excellent multi-tasking skills.
  • High School Diploma.
  • Bilingual: Spanish and English

Nice To Haves

  • Sales experience
  • Cash handling experience
  • Financial Services experience

Responsibilities

  • Promoting Tony's MSB products and services through excellent customer service.
  • Ensuring all compliance regulations and operation procedures and policies are followed.
  • Profitably growing sales of MSB products and services.
  • Welcoming MSB customers, guiding them through the products, answering questions, and ensuring customers have a pleasant experience.
  • Following the training manuals and SOP's for the department core processes.
  • Maintaining the required AML & BSA certifications up to date.
  • Recommending related products to increase customers' options and enrich their relationship with Cardenas.
  • Conducting and registering transactions in the POS.
  • Being accountable for the sales, cash, and transactions recorded on their behalf.
  • Continually growing the capacity for efficiency, effectiveness and service, while maintaining company core values.
  • Promoting all financial services offered with each customer that visits the store.
  • Complying with the Company's manual of policies and procedures as well as Bank Secrecy Act and Anti Money Laundering Regulations in addition to the Company's transmitters businesses partners.
  • Maintaining the working area and equipment in optimal conditions, reporting maintenance and repairs needed.
  • Operating a computer and processing all financial transactions effectively.
  • Understanding of how to operate assigned office equipment and other duties.
  • Safekeeping of the cash originated from all financial transactions.
  • Providing the highest level of customer service to all customers.
  • Inventories services under custody.
  • Maintaining supervisor informed of any event that might require his/her intervention.
  • Performing other work-related duties as assigned.

Benefits

  • Competitive medical, dental, vision, and supplemental benefits
  • 401k plan that includes a safe harbor match
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