Long term contract opportunity with a leading Communications company.
Requirements
Basic Qualification
Additional Skills
Background Check
No Drug Screen
Responsibilities
Optimize the design of Unified Communications.
Participate in customer-led technical meetings, as required.
Provide expert advice on technical, risk, and logistical considerations for change management activities in coordination with the Program Management Office (PMO).
Collaborate with the PMO, Customer Single Point of Contact (SPOC), and relevant support organizations to document and communicate activities.
Consultation for Microsoft Teams.
Roadmap planning/execution for Microsoft Teams.
Performance evaluation for Microsoft Teams.
Integration of platform supported third party applications for Microsoft Teams.
Architecture/design, build, migration and troubleshooting assistance for Microsoft Teams.
Complex moves, adds, changes, deletes (MACDs) for Microsoft Teams.
Bulk configurations for Microsoft Teams.
Site adds/moves for Microsoft Teams.
Technology platform changes for Microsoft Teams.
Custom reporting for Microsoft Teams.
Training for Microsoft Teams.
Coordination of and/or technical assistance for Customer Project Deliverables related to Microsoft Teams.
Provide configuration services both complex and MAC as directed and needed by Customer.
Assist in troubleshooting incidents in collaboration with the Customer and Service Desk(s) and NOC(s).
Provide recommendations based on performance reports or customer-provided data.
Contribute to knowledge bases.
Lead functional failover testing.
Offer environment-specific consultation for additional projects and support in problem and change management activities.