MS Teams Ribbon SBC Engineer

Somerset StaffingPlano, TX

About The Position

Long term contract opportunity with a leading Communications company.

Requirements

  • Basic Qualification
  • Additional Skills
  • Background Check
  • No Drug Screen

Responsibilities

  • Optimize the design of Unified Communications.
  • Participate in customer-led technical meetings, as required.
  • Provide expert advice on technical, risk, and logistical considerations for change management activities in coordination with the Program Management Office (PMO).
  • Collaborate with the PMO, Customer Single Point of Contact (SPOC), and relevant support organizations to document and communicate activities.
  • Consultation for Microsoft Teams.
  • Roadmap planning/execution for Microsoft Teams.
  • Performance evaluation for Microsoft Teams.
  • Integration of platform supported third party applications for Microsoft Teams.
  • Architecture/design, build, migration and troubleshooting assistance for Microsoft Teams.
  • Complex moves, adds, changes, deletes (MACDs) for Microsoft Teams.
  • Bulk configurations for Microsoft Teams.
  • Site adds/moves for Microsoft Teams.
  • Technology platform changes for Microsoft Teams.
  • Custom reporting for Microsoft Teams.
  • Training for Microsoft Teams.
  • Coordination of and/or technical assistance for Customer Project Deliverables related to Microsoft Teams.
  • Provide configuration services both complex and MAC as directed and needed by Customer.
  • Assist in troubleshooting incidents in collaboration with the Customer and Service Desk(s) and NOC(s).
  • Provide recommendations based on performance reports or customer-provided data.
  • Contribute to knowledge bases.
  • Lead functional failover testing.
  • Offer environment-specific consultation for additional projects and support in problem and change management activities.
  • Recommend bug fixes when applicable.
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