MS/Device Technician

Tallahassee Memorial Healthcare•Tallahassee, FL

6d•Onsite

About The Position

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system serving a 22-county region in North Florida and South Georgia. As a career destination, TMH employs over 6,000 colleagues and is the region's healthcare leader, offering advanced care including a Level II Trauma Center, Primary Stroke Center, Level III Neonatal Intensive Care, Pediatric Intensive Care, and the most advanced programs in cancer, heart and vascular, orthopedic, and surgery in the Panhandle. The system also includes a psychiatric hospital, specialty care centers, six residency programs, and over 50 affiliated physician practices. This role supports electrophysiology (EP) providers by managing, monitoring, and documenting cardiac implantable electronic devices (CIEDs) such as pacemakers, implantable cardioverter-defibrillators (ICDs), and loop recorders. The Device Tech will interrogate devices, review results, escalate anomalies, and document device checks, assigning results to providers. They will also ensure services are billed correctly, provide patient information, assist with troubleshooting, coordinate follow-up, maintain device functionality, and coordinate vendor troubleshooting. Adherence to regulations, participation in quality improvement efforts, and performing miscellaneous duties are also expected. The position demonstrates an understanding of diversity and upholds TMH's I CARE values (integrity, compassion, accountability, respect, and excellence), contributing to a safe environment for all.

Requirements

High school diploma or equivalent (e.g., certificate of high school equivalency)
Two (2) years of relevant, job-related work experience
Certified Cardiac Device Specialist (CCDS) credential (or ability to obtain the same) from the International Board of Heart Rhythm Examiners (IBHRE)
Basic Life Support (BLS) certification from an American Red Cross (ARC) or American Heart Association (AHA) recognized instructor

Nice To Haves

Associate degree (or certification) in cardiovascular technology from an accredited program
Two (2) years of cardiac device monitoring, cardiology, or EP clinic experience
Experience with Epic electronic medical records (EMR) and remote monitoring systems
Proficiency with EMR systems and multiple vendor platforms
Effective communication skills with providers, staff members, and patients
Ability to interpret technical device data and recognize abnormalities
Ability to manage high-volume workflows and prioritize tasks
Strong attention to detail and accuracy in documentation and billing workflows

Responsibilities

Supports electrophysiology (EP) providers
Manages, monitors, and documents cardiac implantable electronic devices (CIEDs)
Interrogates devices, reviews results, and escalates anomalies
Documents device checks and assigns results to providers
Ensures services are billed correctly
Provides information to patients, assists in troubleshooting, and coordinates follow-up
Maintains device functionality and coordinates vendor troubleshooting
Adheres to applicable regulations and participates in quality improvement efforts
Performs miscellaneous duties