MS BUSINESS CONSULTANT I - 76000804
About The Position
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol. As an MS Business Consultant I, you will serve as a liaison of the Department to all Driving Under the Influence (DUI) programs and Ignition Interlock Device (IID) vendors. This position is responsible for assisting with reviewing and approving applications from parties interested in becoming a local DUI program or a statewide IID vendor in accordance with state statute, rules and FLHSMV policies and procedures. The incumbent in this position will assist in monitoring all laws, rules and regulations regarding Florida DUI programs and IID sections. This position is also responsible for the analysis, preparation and dissemination of reports within both the DUI and IID program areas.
Requirements
- Knowledge of FL Statutes and the use of ORION, DAVID, Client Data System (CDS), CCIS, OnBase, and CSC Expert.
- Knowledge of proofreading techniques, documenting information, and drafting letters/memos/reports.
- Skilled in Microsoft Office programs Word, Excel and Outlook.
- Skilled in the use of office machinery (fax, copiers, scanners, printers, computers) and a multi-line telephone, establishing and maintaining customer files and records.
- Ability to communicate effectively with others.
- Ability to research, organize and analyze data.
- Ability in prioritizing tasks, multi-tasking and performing assigned duties without direct supervision.
Nice To Haves
- Associates’ degree or higher from an accredited college or university.
- Experience conducting quality assurance reviews, developing improvement plans or making recommendations for corrective action.
- Knowledge, skill or experience in mental health services, substance abuse services and/or counseling.
- Knowledge of the DUI and Ignition Interlock system.
- Ability to read driver license records.
- Professional work experience performing customer service duties, including handling complaints.
- Bilingual (speak, read, and write another language).
Responsibilities
- Serve as a liaison of the Department to all Driving Under the Influence (DUI) programs and Ignition Interlock Device (IID) vendors.
- Assist with reviewing and approving applications from parties interested in becoming a local DUI program or a statewide IID vendor in accordance with state statute, rules and FLHSMV policies and procedures.
- Assist in monitoring all laws, rules and regulations regarding Florida DUI programs and IID sections.
- Analyze, prepare and disseminate reports within both the DUI and IID program areas.
Benefits
- Paid Parental Leave
- Annual and Sick Leave Package
- Nine Paid Holidays
- State Health and Life Insurance
- Educational Benefits
- Contributory Retirement Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
