MRO Specialist

American Electric Power•Elkhart, IN

8d•Onsite

About The Position

Under general supervision, this role involves the installation, removal, changing, disconnection, and reconnection of the Company's single-phase, network, and polyphase self-contained electric meters energized up to 260 volts. The position requires reading meters for field orders and scheduled cycle billing, testing meters for proper operation and accuracy, and performing credit and collections related orders including disconnect and reconnect for non-payment. Additionally, the role involves investigating irregular usage and energy diversion, repairing meters, meter sockets, and enclosures, and managing the ordering, receiving, shipping, and storing of meters and associated equipment. Maintaining tools, equipment, vehicles, and the work area in a clean and orderly fashion, operating automotive equipment, maintaining records, submitting reports, and assisting other employees are also key aspects of this position. The role may also involve performing similar or less skilled work as assigned.

Requirements

High School diploma or GED.
Valid State Driver's License.
Recommended test results from HireVue Meter Servicer Virtual Job Tryout.
Proficiently use computers and applications related to this classification.
Successfully complete the Company's training and qualification program for this classification within 24 months of employment, including classroom instruction, written testing, 560 hours of on-the-job mentoring, and job performance demonstrations.

Responsibilities

Read meters as required for field orders and on schedule for cycle billing.
Install, program, remove, change, disconnect, and reconnect meters.
Test single phase and network meters for proper operation and accuracy.
Perform Credit and Collections related orders including disconnect and reconnect for non-payment.
Investigate irregular usage and energy diversion.
Repair meters, meter sockets, and meter enclosures.
Order, receive, ship, and store meters and associated equipment.
Maintain tools, equipment, vehicles and work area in a clean and orderly fashion.
Operate automotive equipment and its associated equipment, including radios.
Maintain records and submit reports as required.
Assist employees of equal or higher classification.
Perform similar or less skilled work.
Work overtime as needed, including extended daily shifts and weekends.
Work late shifts as needed.
Work in a safe, efficient, and productive manner.
Effectively communicate with other employees, customers, and the general public in a courteous and appropriate manner.
Promote a positive image of the Company to customers and the general public.
Comply with all aspects of the AEP Corporate Code of Conduct.
Report hazards, unsatisfactory conditions, irregular conditions, and abnormalities.
Attend and participate in training as assigned and assist in the training of other employees.