MRO Quotations Specialist

PHI AviationLafayette, LA
Onsite

About The Position

This position reports to the Director of Maintenance, MRO and is accountable for the development and management of competitive market services and negotiations to secure new contracts and maintain existing contracts. This role will be a liaison between PHI’s interna and external customer base and the MRO management team to develop work packages and quotations along with providing critical support in developing MRO strategy growth. This position also works closely with the BD and Sales Team to form strategies to gain business.

Requirements

  • Minimum of 5 years’ experience in a helicopter repair station, preferably with an A&P license
  • Excellent written and oral communication skills.
  • Advanced computer skills, proficiency in Microsoft office required.
  • Strong mathematical and analytical skills, exceptional attention to detail.
  • Ability to adapt quickly to an existing, complex environment.
  • Representing the company in a professional manner is essential.
  • Self-motivated, independent, and exhibit exceptional relationship management skills.

Nice To Haves

  • MS Project and MS Excell proficiency preferred.

Responsibilities

  • Interpret customer requirements, match services to customer specifications/drawings and ensure the quote is technically compatible and competitive.
  • Provide overall support for bid requests in MRO installations, modifications, and upgrades.
  • Read, review, and dissect requests for proposals (RFP), requests for quotations (RFQ), invitations to bid (ITB) and requests for information (RFI).
  • Manage all proposals documents received and maintain all data, determine if estimate or formal quote is required, and create formal avionic proposals.
  • Utilize company cost bidding templates to create, modify and provide accurate pricing information including labor estimates, parts, engineering/service fees, and miscellaneous costs.
  • Collaborate internally to gather and obtain necessary information, working with different departments such as Business Development, Finance, Operations, and Engineering.
  • Maintain quote tracking status and provide revisions as needed to produce customer satisfaction.
  • Maintain current pricing database form vendors and internal sales spreadsheets; manage incentive programs to ensure accurate and competitive proposals are generated.
  • Provide sales team with supporting documentation required for sales completion.
  • Attend customer meetings, participate in sales calls.
  • Through understanding of technical data such as OEM Service Bulletins and STC’s, seek out other approval methods to properly install equipment per the latest FAA requirements.
  • Maintain industry knowledge & familiarity with existing & upcoming products & systems that the MRO could offer to its customer base.
  • Provide support to planning to ensure a smooth handoff to the Operations Department.
  • Assist in planning and coordinating MRO events with planning and operations prior to arrival.
  • Strong sense of FAA regulations.
  • Ability to prioritize customer and sales team needs, manage multiple proposals in all stages.
  • Any other duties or special projects as assigned
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