MRI Tech Aide

Northeast Orthopaedic Alliance PLLC•Concord, NH

26d•Onsite

About The Position

The MRI Tech Aide reports to the MRI Supervisor and is responsible for assisting with administrative and supportive operational duties within the department. Acting as a key bridge between patients, MRI technologists, and scheduling staff, the MRI Tech Aide ensures that patient flow and workflow efficiency run seamlessly. This position maintains positive, compassionate relationships with patients, family members, and clinical colleagues.

Requirements

Excellent interpersonal and verbal communication skills, with a strong focus on providing outstanding patient service.
Positive attitude with the ability to remain flexible, adapt to workplace changes, problem-solve, and resolve issues effectively.
Ability to maintain composure and efficiency in a fast-paced clinical environment.
Strong computer proficiency and telephone etiquette.
Medically cleared and safe to work in an MRI environment (Zone IV/Zone III compliance).

Nice To Haves

Previous MRI, X-ray, or medical office experience preferred.

Responsibilities

Greets patients as they enter the MRI suite in a warm, welcoming manner.
Checks in patients while confirming all demographic and insurance information is up to date.
Answers incoming department phone calls and responds to non-clinical Microsoft Teams messages promptly and courteously.
Monitors and completes all MRI order packet requests in athenaOne.
Prepares next-day schedules, ensuring all MRI packets are complete and all prior comparison images are available for the radiologist at the time of reading.
Burns CDs/disks and imports outside imaging.
Pushes images to and navigates across various PACS platforms (primarily Joints PACS and McKesson).
Assists with patient pre-screening and room turnover as needed.
Collaborates with the MRI Supervisor to address operational issues as they arise throughout the day.
Maintains clean laundry supplies (sheets, blankets, johnnies, and shorts), including washing, drying, and folding shorts as needed.
Demonstrates accountability in managing time and resources to complete assigned tasks punctually.
Performs other duties as assigned by the supervisor.