MPOC Coordinator I
About The Position
The Mail Process Operations Center (MPOC) Coordinator I is responsible for providing effective and efficient mail processing service to internal clients across the US. What will you do in the Mail Process Operations Center Coordinator I role? Accept daily USPS mail which includes opening, sorting, scanning and filing. Ensure all mailings are accounted for and accurately updated into the system. General administrative duties as needed (i.e., copying, typing, data entry, filing, etc.). Reviews, verifies, processes, and digitally files Visa approvals and work authorizations for applicants. Use and navigate our immigration and optical character recognition software to identify and extract data to automate mail processing. Create shipping labels and coordinate with applicants to ship original documents. Meets SLAs directed by Manager and Client Teams and communicate status/issues to supervisor.
Requirements
- Demonstrated ability to prioritize and balance competing demands and meet deadlines in a fast-paced professional services environment.
- Excellent communication and interpersonal skills, and ability to communicate effectively.
- Skilled in a variety of technology tools, including Microsoft Office & Excel.
- Ability to think critically and problem solve.
- Strong organizational skills and attention to detail.
- Demonstrate flexibility to handle varied assignments.
- Ability to provide information and respond to requests with courtesy and tact.
- Must be a team player as well as self-motivated and committed to excellence in the workplace.
Responsibilities
- Accept daily USPS mail which includes opening, sorting, scanning and filing.
- Ensure all mailings are accounted for and accurately updated into the system.
- General administrative duties as needed (i.e., copying, typing, data entry, filing, etc.).
- Reviews, verifies, processes, and digitally files Visa approvals and work authorizations for applicants.
- Use and navigate our immigration and optical character recognition software to identify and extract data to automate mail processing.
- Create shipping labels and coordinate with applicants to ship original documents.
- Meets SLAs directed by Manager and Client Teams and communicate status/issues to supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
