Moveworks Consulting Senior Manager

Deloitte•Tampa, FL

1d•$171,600 - $338,300•Onsite

About The Position

Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.

Requirements

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to mentor and provide clear guidance to others
Bachelor's degree (or equivalent years of experience)
8+ years of enterprise platform implementation experience (for example, ServiceNow, Workday, or similar)
4+ years of experience in client relationship management with experience engaging senior stakeholders (Director level and above)
5+ years of program management experience overseeing multiple concurrent workstreams and collaborating cross-functionally with HR, IT, and Information Security
Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Nice To Haves

Master's or MBA degree
8+ years' experience managing staff and leading medium to large sized teams and leading projects, including 2+ end-to-end deliveries; managed schedule/budget/risks with weekly status reporting and stakeholder governance
8+ years Big 4 consulting experience with demonstrated success developing business and exceeding sales targets
5+ years of experience with solution architecture and system design for AI-driven employee experiences (for example, virtual assistants, automation, orchestration across HR and IT platforms)
5+ years of experience with ServiceNow/Moveworks platform configuration, Agent Studio, or similar conversational AI or agentic AI platforms
3+ years of experience working with large language models (LLMs), generative AI, or agentic AI solutions, including an understanding of prompt design, model behavior, and responsible AI considerations
Led 2+ ServiceNow/Moveworks or ServiceNow platform implementations end-to-end

Responsibilities

Leading multiple concurrent Moveworks engagements — including new implementations, use case expansions, and platform optimization efforts — across scope, budget, resourcing, timeline, and risk management, with accountability for overall account health and delivery quality.
Serving as the primary client relationship lead at the account and program level, building trusted advisor status with senior stakeholders across HR, IT, and Information Security, including Director and VP-level sponsors.
Managing and developing teams of Managers, Senior Consultants, and Consultants through day-to-day coaching, performance feedback, staffing decisions, and career development guidance.
Driving practice growth through business development, proposal leadership, scoping and pricing exercises, client presentations, methodology refinement, and knowledge sharing across the ServiceNow/Moveworks team.
Supporting go-to-market activities and thought leadership in ServiceNow/Moveworks/ServiceNow strategy, alliances, generative AI, and agentic AI-enabled employee experience transformation.