FP Movement Stylist - Studio

Urban Outfitters•New York, NY

3d•$17•Onsite

About The Position

An FP Movement Studio Stylist contributes to driving sales through providing product knowledge and genuine service to customers. This role involves acting as a brand representative, driving the store experience, and interacting with customers in a personalized and genuine way. The stylist will support the Store Manager and Experiential Marketing Team in hosting events and delivering a seamless, omni-channel shopping and event experience. They will also collaborate with peers and leadership, maintain visual and operational standards, and support all studio operations.

Requirements

Passion for FP Movement and/or connection to the local fitness community
Experience in customer service
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Responsibilities

Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
Initiates conversation and interacts with the customer in every zone in a personalized, genuine way; connects with the customer on shared passions of wellness, fitness, and an active lifestyle
Supports the Store Manager and Experiential Marketing Team in hosting consistent event programming that is reflective of the interests of the local customer to drive FP Movement engagement; supports the execution of events in conjunction with fitness and wellness partners
Delivers a seamless, omni-channel shopping and event experience through understanding and utilization of technology via MPOS, POS, and FP App, as well as all experiential platforms to be well informed on events and special offers in store and online to enhance the customer experience with an omni and studio perspective
Actively shares details to promote FP Movement events, as well as drive engagement and participation
Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
Takes initiative to gain expertise on product and shares knowledge regarding fit, fabrication, and styling to inspire the customer
Maintains FP Movement's visual and operational standards while keeping the focus on the customer
Supports the shipment process to gain awareness of product including what’s new and what’s reship
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Partner with Store Management team, Marketing Team, Home office and Studio Instructors to ensure an overall exceptional customer experience in FP Movement Studio with consistent and strong communication
Partner with leadership team to address and resolve any customer needs promptly
Drive sales, retail and memberships - when applicable - through customer connection and elevated experience in the Studio
Support all operations of the Studio in partnership with the Store Manager, including: Customer sign ups, check-ins, and payments, Cleanliness and organization of Studio, Inventory, mats, props, equipment and supply management, Set up of Studio space before and after classes