Move Coordinator - International

The Suddath Companies • Jacksonville, FL

11d • Onsite

About The Position

At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world. As the Move Coordinator for International, you will monitor and track shipments status to ensure delivery dates are met.

Requirements

• Excellent customer service and communication skills (verbal and written)
• Aptitude for working under deadlines and within specific time frames
• Ability to read and interpret emails and documents
• Exceptional ability to identify, analyze, and creatively solve problems
• Ability to demonstrate resourcefulness and to work independently
• Self-motivated; works with urgency and with minimum supervision
• Strong interpersonal and teamwork skills required
• High school diploma or general education degree (GED); one to two years related experience and/or training; or equivalent combination of education and experience.

Nice To Haves

• Prior experience in logistics/moving industry preferred

Responsibilities

• Update computer system with notes regarding all communication and changes
• Communicate and respond promptly to agencies and team leads inquiries regarding the specific movement of shipment via telephone or email
• Complete and process all documentation related to the shipment
• Obtain price quote for the movement of shipment
• Maintain accurate records and audit documents for accuracy
• Oversee and resolve any complaints
• Complete all assigned prompts in GMMS
• Other duties as assigned.

Benefits

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED