Motorcycle Technician

CSC Generation • Roanoke, VA

2d • Onsite

About The Position

For over two decades, MotoSport has led the powersports industry with unmatched selection, quality, and expertise. Since our founding in 1999, we’ve been driven by one mission — to make your next ride your best ride. As a premier powersports retail e-commerce company, we’re dedicated to providing riders of all types with high-quality parts, gear, and accessories from the most trusted brands. When you reach out to us, you’re not just talking to a salesperson — you’re connecting with someone who rides, wrenches, and lives the lifestyle. The Technician is responsible for performing inspections, diagnosis, repairs, maintenance, and installations efficiently and according to the dealership’s quality, safety, and time standards. Primary objectives include ensuring customer satisfaction and retention by fixing units correctly on the first visit. This role may also be required to provide support to entry-level technicians on an as-needed basis. Reports to: Service Manager. Location: Roanoke, VA.

Requirements

• 1-year experience as a technician/mechanic in an automotive or powersports service department
• All necessary tools required to perform repairs and services
• Ability to test ride vehicles in a safe and appropriate manner
• Hold a current, nonrestricted, state-issued driver's license
• Common sense and willingness to learn
• Ability to take and follow directions
• Strong adherence to scheduling and punctuality

Nice To Haves

• Motorcycle endorsement preferred but not mandatory
• Virginia State Inspector preferred but not required
• Forklift experience preferred but not required

Responsibilities

• Perform pre-delivery inspections, routine tire changes, basic maintenance, and minor accessory installations
• Maintain a fix it right the first time attitude while producing high-quality work with minimal comeback liability
• Apply technical education while adopting best practices as outlined by the Service Manager and senior techs
• Document work performed and recommended repairs on Repair Orders and checklists
• Maintain an opening and closing regimen of cleaning and maintaining shared stations, including but not limited to battery stations, tire stations, and the shop floor
• Monitor shop supplies and consumables such as fuel, oil, coolant, grease, wheel weights, etc. and proactively notify the Service Manager before supplies are depleted
• Maintain a clean and organized dealership lot
• Coordinate with Service Writer to stage jobs on deck for senior techs
• Maintain minimum inventory of common tools to facilitate efficient and correct completion of assigned jobs
• Tag and bag take off parts
• Maintain a clean, safe, and organized service bay
• Appropriately use all safety devices and personal protective equipment
• Comply with all company safety programs, rules, regulations, procedures, and instructions that are applicable
• Other tasks as assigned by the Service Manager
• Assist other departments as needed at the direction of the Service Manager and General Manager

Benefits

• Paid time off policies
• 401(k)
• Medical/dental/vision
• Variety of supplemental policies
• Employee discounts at our portfolio companies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed