Harley-Davidson of Panama City Beach Needs Motorcycle Service Technician

Ferman Auto•Panama City Beach, FL

5d•Onsite

About The Position

Harley-Davidson of Panama City Beach is seeking an ideal candidate who is friendly, presents a positive attitude, is energetic, self-motivated, can multi-task effectively in a fast-paced environment, detail-oriented, and possesses excellent communication and organization skills. The candidate should be someone who seeks to build strong relationships and deliver incomparable Guest service. Honesty, integrity, perseverance, job commitment, and the will to succeed in a highly competitive industry are the qualities desired. This role involves repairing, customizing, maintaining, or overhauling both Guest and dealer-owned motorcycles as close to the allotted time schedule as possible with excellent quality. The technician will also assist the Service Writer with writing up work orders, communicating with Guests, test riding, or any other issue to ensure Guest satisfaction. They will be responsible for notifying the Service Writer/Manager of additional work needed or any delays in expected completion and ensuring proper completion and filing of paperwork after the job is finished. Maintaining a clean work area and assisting others with shop cleanliness is also part of the role.

Requirements

Meet requirements for manufacturer certifications in the areas of product knowledge and technology.
Excellent verbal & non-verbal skills, listening skills and ability to problem-solve.
Present a professional and well-groomed appearance.
High school diploma or GED equivalent required.
Must have a valid US government issued Driver's License with motorcycle endorsement, safe driving record and eligible to work in the United States.
Must be able to move 800lb motorcycles onto service lifts.
Technicians need to possess/obtain own set of tools.
Must be able to pass a pre-employment background screening and drug test.

Nice To Haves

Company-paid training for new candidates.
Prior technician experience preferred but not required. We will train the right candidate.

Responsibilities

Repair, customize, maintain, or overhaul both Guest and dealer owned motorcycles as close to the allotted time schedule as possible with excellent quality.
Assist Service Writer, when requested, with writing up work orders, communication with Guests, test riding, or any other issue which will help ensure Guest satisfaction.
Notify Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that Guest may be contacted and notified of the delay.
After job is finished ensure proper completion and filing of paperwork.
Keep work areas as clean as possible and assist others with maintaining shop cleanliness.

Benefits

Competitive salary commensurate with experience.
Excellent growth and opportunities for advancement.
Modern, air-conditioned state-of-the-art service facilities.
Paid training and education to achieve, and maintain, any job certifications required.
401K with company participation.
Competitive Health, Dental, Vision and Life insurance programs for employees and their families.
Short-term & long-term disability insurance available.
HSA (health savings account).
PTO (paid time off).
Employee pricing for new & used motorcycles service parts and merchandise.