Motor Vehicle Registrar

Unified Government of Athens-Clarke County•Athens, GA

1d•Onsite

About The Position

The purpose of this job is title processing for vehicles and mobile homes, registration processing, insurance fines collection, temporary and permanent disabled placards processing, and collection of sales tax for vehicles purchased from an out of state dealership or business. The Motor Vehicle Registrar processes title applications for the general public, businesses, and dealerships, including in-state and out-of-state certification of title. This role also processes registrations, collects taxes and various fees, updates computer files, provides information on vehicle title and registration procedures, administers relevant laws and regulations, issues permanent and temporary disabled placards, and performs additional tasks as assigned. The position requires requesting customer identification prior to processing all transactions to ensure privacy, and proofing documents presented for title or title transfer for accuracy according to Georgia Department of Revenue business procedures. Verification of document authenticity is crucial to ensure documents are not forged or counterfeit. Assistance is provided to customers via e-mail, mail, telephone, and in-office inquiries concerning registrations, title and tag transfers, insurance, disabled placards, sales tax collection, and determining vehicle values. Information concerning voter registration and driver's license is also provided. Incorrect applications are examined and returned to dealerships and businesses as needed, and records of returned title/tag applications are maintained. Sales tax amounts due for vehicles purchased from an out-of-state business are calculated, as well as ad valorem tax for heavy-duty trucks and trailers and documentation. It is ensured that all large trucks weighing over 55,000 pounds have IRS form 2290. Inventory (tags and decals) and revenues are verified for accuracy, and diligence is exercised in the assignment of the correct plate and decal to individual vehicles (handicap plates, temporary tags, and mobile home tags). Assistance is provided to other County agents with title and tag information, and information is provided to law enforcement when requested. Other related duties are performed as required.

Requirements

High school diploma or equivalent and a Vocational/Technical degree in Computer Operations, related discipline with minimum of two years of Motor Vehicle registration experience, clerical, accounting, customer service, cash handling or related experience required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.
Must possess or have the ability to acquire Notary Public status.
Knowledge of title brands and legends, paperwork associated with title transfer including but not limited to secure dealer reassignments from Georgia and other states, secure, limited and durable powers of attorney, affidavits of repossession, inheritance, and correction, T-4 Lien release, VIN inspection form, and other documents required for processing title work.
Knowledge of minimum engine size, speed, horsepower requirements and determine if manufactured for legal highway use relative to the titling and tagging of motor scooters and motorcycles.
Knowledge of the principles, practices and procedures of the Tax Commissioner's Office and the operations and functions of the Motor Vehicle Division.
Knowledge of all applicable laws, ordinances, policies, standards and regulations pertaining to the specific duties and responsibilities of the job.
Skill with Microsoft Word, Excel, Lotus Notes and various software programs.
Ability to communicate effectively with supervisors and other staff members.
Ability to use independent judgment in routine and non-routine situations.
Ability to handle required mathematical calculations.
Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments.
Ability to plan, organize and/or prioritize daily assignments and work activities.
Ability to comprehend and apply regulations and procedures of the office.
Ability to understand ad valorem tax laws, regulations and procedures and methods as required in the performance of duties.
Must be physically able to operate a variety of machinery and equipment including a computer, typewriter, calculator, copier, etc.
Must be able to use body members to work, move, or carry objects or materials.
Must be able to exert up to 10 pounds of force occasionally.
Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.
Requires the ability to speak and/or signal people to convey or exchange information. Includes receiving assignments and/or directions from supervisor.
Must be able to convey complex issues to potentially irate or irrational people often with language or understanding difficulties or language barriers.
Requires ability to read a variety of manuals and informational documentation, directions, instructions, and methods and procedures.
Requires the ability to prepare forms using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style.
Requires the ability to speak to people with poise, voice control, and confidence.
Requires the ability to learn and understand basic principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management.
Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions.
Must be able to communicate effectively and efficiently
Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; utilize determine percentages; compute discount, interest, profit and loss, ratio and proportion, etc.; perform calculations involving variables, formulas, square roots and polynomials.
Requires the ability to inspect items for proper length, width, and shape, visually with office equipment.
Requires the ability to coordinate hands and eyes in using office equipment.
Requires the ability to handle a variety of items such as computer, calculator, facsimile machine, copier, etc.
Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities.
Must have minimal levels of eye/hand/foot coordination.
Requires the ability to differentiate between colors and shades of color.
Requires the ability to deal with people beyond giving and receiving instructions.
Must be adaptable to performing under considerable stress when dealing with an irritable general public.
Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear).
Must be able to communicate via telephone.

Responsibilities

Processes title applications for general public, businesses and dealerships, including in-state and out-of-state certification of title
Processes registrations, tax collection, various fee collections
Updates computer files
Provides information on vehicle title and registration procedures
Administers relevant laws and regulations
Issues permanent and temporary disabled placards
Requests customer identification prior to processing all transactions to insure privacy
Proofs documents presented for title or title transfer for accuracy according to Georgia Department of Revenue business procedures
Verifies document authenticity to insure documents are not forged or counterfeit
Provides assistance to customers via e-mail, mail, telephone and in-office inquiries concerning registrations, title and tag transfers, insurance, disabled placards, sales tax collection, and determining values of vehicles
Provides information concerning voter registration and driver's license
Examines and returns any incorrect applications to dealerships and businesses as needed
Maintains records of returned title/tag applications
Calculates sales tax amount due for vehicles purchased from an out of state business
Calculates and collects ad valorem tax for heavy duty trucks and trailers and documentation
Insures all large trucks weighing over 55,000 pounds have IRS form 2290
Verifies and ensures accuracy of inventory (tags and decals) and revenues
Is diligent in the assignment of correct plate and decal to individual vehicles (handicap plates, temporary tags and mobile home tags)
Assists other County agents with title and tag information
Provides information to law enforcement when requested
Performs other related duties as required