Motor Vehicle Investigator

State of Nebraska•Lincoln, NE

13d•Remote

About The Position

The Nebraska Motor Vehicle Industry Licensing Board is seeking an eastern Nebraska Investigator to investigate consumer complaints and serve as an educational resource to dealers. The role covers counties in Eastern Nebraska and may assist investigators in other regions as needed. It is a remote field position; preferred applicants would be from Eastern Nebraska. The Investigator has access to a state vehicle during normal hours of employment.

Requirements

Post-secondary education in criminal justice, business, or public administration, and previous work experience in the motor vehicle industry, law enforcement, or investigative work with other state, local, or private agencies; experience may substitute for education on a year-for-year basis.
Understand investigation and inspection techniques and procedures, interviewing principles and practices, departmental rules and regulations, and the Motor Vehicle Industry Regulation Act.
Ability to communicate effectively; interpret laws, statutes, and legal documents; make independent judgments and decisions; interact professionally with licensees, the public, and law enforcement; identify and extract pertinent information from records, conversations, and observations; prepare complete, detailed, factual investigative reports; and collect, organize, and present testimony effectively at board meetings, hearings, and civil or criminal court.
Proficiency with basic computer and technology software and hardware, including Microsoft Office, Outlook email, iPad, and iPhone.

Nice To Haves

Current Nebraska Law Enforcement Certification to be eligible for a Nebraska Deputy State Sheriff Commission.
Bilingual skills, specifically Spanish or Arabic.
Experience or ability to become VIN Inspection certified.

Responsibilities

Investigate possible violations of the Motor Vehicle Industry Regulation Act, including open titles, odometer fraud, unlawful use of dealer plates, identification number violations, in-transit decal violations, failures to deliver title or registration documents, fraudulent certificates of title, altered Vehicle Identification Numbers (VINs), and fictitious or forged information on certificates, applications, or bills of sale.
Investigate complaints against motor vehicle, trailer, and motorcycle dealers by collecting and reviewing evidence, including related documents and statements from parties and witnesses.
Prepare written investigative reports and mediate consumer complaints.
Testify at Motor Vehicle Industry Licensing Board hearings.
Collaborate with the Department of Motor Vehicles, county officials, local law enforcement, attorneys, insurance companies, federal officials, and other entities to facilitate investigations and document relevant facts.
Assist investigators in other regions as needed.