Motor Vehicle Administrative Technician Temporary (Westminster Location)-165665

Adams County•Westminster, CO

6d•Hybrid

About The Position

We are seeking an entry-level candidate with the ability to be trained on basic clerical duties and capable of utilizing reference material for procedures. This position requires a candidate who is highly motivated, detail and customer service-orientated with the ability to multitask. Daily duties include greeting customers and directing them accordingly to their transaction type, receiving and logging all mail or drops received in a Motor Vehicle office, and various clerical duties in support of the Clerk and Recorder’s office.

Requirements

Ability to assist customers with basic questions; refer complex problems to their leadership team.
Knowledge of data entry procedures, typing ability, basic math, and grammar etiquette.
Knowledge of interpersonal communication skills and ability to establish effective working relationships with County staff, officials, and the general public.
Ability to learn specialized Motor Vehicle system and processes.
Ability to independently research and utilize office materials.
Ability to multitask and work on other duties in-between customers.
Ability to work extended hours as needed.
Ability to calmly and professionally assist the general public in person and on the telephone.
Knowledge of local office procedures and policies, knowledge of office functions, providing general customer assistance, able to answer most basic customer questions, be familiar with local government organizations and office locations.
Ability to perform essential functions of the position.
Ability to learn Clerk and Recorder's policies and procedures.
Ability to demonstrate the Adams County Norms and Values.
Ability to work with other government offices, entities, banks, and financial institutions.
Ability to stoop, stand, sit for extended periods, reach overhead, and push, pull, or handle objects weighing a minimum of 25 pounds.
Ability to communicate clearly and concisely, both verbal and written.
Ability to establish, maintain, and foster a positive and harmonious working relationship with those contacted in the course of work.
Basic problem-solving skills.
Accounting /Mathematical
Office Equipment
10-key by touch
Microsoft Office, Outlook, Excel, and Word.
Type 20 WPM with accuracy
Organizational Skills
Business /Industry Knowledge
Teamwork
Communication
Customer Service
Decision Making
Flexible
Must be able to read and write at a high school level.
Minimum of one year of job experience that included customer service.
Ability to become deputized.
Reliable transportation is required to get to different motor vehicle branches as needed.
Must pass a criminal background check, an MVR check will be ran in case the use of a County vehicle is required.
Ability to work at various branch offices per the County needs.

Nice To Haves

Experience in data entry and computer operations is preferred, but not required.

Responsibilities

Greet customers and answers basic questions.
Assign customers to appropriate queues using the line management system.
Provide forms and informational documents to customers.
Manage incoming and outgoing mail and correspondence.
Open, date stamp, sort, and distribute all mail received.
Log mail into the DRIVES system and file by date received.
Perform VIN inspections.
Assist in reviewing title cases before shredding supporting documents.
Assign open tasks in DRIVES to the appropriate clerks utilizing the State computer system.
Complete the plate destruction process.
Assist and educate the general public on available State and County resources.
Empty shred bins throughout the office.
Assist in performing opening and closing procedures as needed by the leadership team.
Assist in maintaining the overall look and organization of the office.
Assist with maintaining appropriate office supply levels.
Ability to act as a registration clerk when needed.
Perform other related duties and responsibilities as required.